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La Quinta Inn & Suites Kyle - Austin South
- Hospitality
- Kyle, TX
About this business
Location details
North, 18869 S Interstate Hwy 35, Kyle, TX, 78640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was convenient and what I needed but the floors were filthy and there were baseboards torn up. My room was ok.
Business response:
Hello Donna,Thank you for sharing your experience. We appreciate your feedback regarding the cleanliness and maintenance of the floors and baseboards. It's great to hear that the location was convenient for your needs. Your comments will be shared with the appropriate team to ensure we uphold our standards for future guests. Thank you again for your input, and we hope your next stay is even more enjoyable.
Business response:
Hello Delia,We’re thrilled to hear you had a wonderful stay! Your satisfaction is our top priority, and we hope to welcome you back soon for another great experience. If there's anything specific that made your visit memorable, we’d love to hear about it!
Odd smell
Business response:
Dear Benjamin, Thank you for your feedback. We're sorry to hear that you encountered an unpleasant odor during your stay. This is certainly not the experience we aim to provide, and we will be looking into the issue immediately to ensure it is resolved. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a fresher, more comfortable stay. Best Regards, Management Team
Business response:
Hello Raymond,We're thrilled to hear you had such a wonderful experience with us! Your satisfaction is our top priority, and we can't wait to welcome you back on your next visit. Safe travels!
Nice apartment Very clean The only bad thing is that the bed so very bad springs popping out On the other note sofa was really comfortable.
Business response:
Hello MARCUS,Thank you for your feedback regarding your recent stay. We're pleased to hear that you found the apartment clean and the sofa comfortable. Your comments about the bed will be shared with our management team to ensure we look into any necessary improvements. We appreciate your insights and hope you had an enjoyable visit overall.
I didn’t like having to ask for wash cloths multiple times only to have our towels changed every day for our 3-night stay w/o replacing what we had, incl. our bath mat, so we had to ask again. I left a note on the bathroom counter to please just leave the used towels & we would re-use them, but no one paid any attention to that. I also didn’t like how dirty the hallway carpets were & stairs carpets & there were a lot of worn places on the walls around the edges that needed paint to cover chips, etc. I know they are remodelin... read more
Business response:
Hello Bruce,Thank you for sharing your feedback regarding your recent stay. We appreciate your insights on the towel service, cleanliness of the common areas, and the comfort of the suite. Your comments will be noted and shared with our team as we continue to improve our amenities and guest experience. We’re glad to hear that you recognize the ongoing remodeling efforts and hope that your next visit will be more comfortable. Thank you again for your input; it helps us strive for better service in the future.
Great but currently doing construction on the property
Business response:
Hello Kendrick,Thank you for your feedback regarding the ongoing construction. We appreciate your understanding as we work to enhance our facilities for future guests. Your input is valuable, and we hope that despite the temporary disruption, you enjoyed your stay and the overall experience at our hotel. Please do consider visiting us again once the renovations are complete, as we would love the opportunity to provide you with an even better experience.
Business response:
Hello David,We're elated to hear you had such a wonderful experience with us! Your satisfaction means a lot, and we look forward to welcoming you back on your next visit. Enjoy your day!
Frequently asked questions about La Quinta Inn & Suites Kyle - Austin South
How is La Quinta Inn & Suites Kyle - Austin South rated?
La Quinta Inn & Suites Kyle - Austin South has a 3.6 star rating with 1,773 reviews.
When is La Quinta Inn & Suites Kyle - Austin South open?
La Quinta Inn & Suites Kyle - Austin South is closed now. It will open at 12:00 p.m.