La Quinta Inn & Suites Kyle - Austin South

Business response:

Hi Jhonnatan,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our great location, clean accommodations, and friendly staff. It’s our goal to provide a comfortable and welcoming experience, and we're glad we could meet your expectations. We appreciate you choosing to stay with us and hope to welcome you back in the future for another great experience! 

Business response:

Hello Leilani De La,We appreciate you taking the time to rate us and are delighted to hear you had a fantastic stay at our hotel. We look forward to welcoming you back soon! 

Business response:

Hello Marisol, We apologize for any inconvenience caused by the dirty towels found in your room. Your feedback is valuable to us as we continually strive to improve our services. Rest assured, we have shared your comments with our housekeeping team for further review and action to prevent any recurrence of such incidents in the future. 

Business response:

Hi Megan,Thank you for sharing your feedback with us. We understand that a well-maintained room is crucial to a comfortable stay, and we are actively working on improvements to ensure that our guests have the best experience possible. Your input is incredibly valuable to us, and we will certainly take your comments into consideration as we continue to enhance our property. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future. 

Business response:

Hi Yvette,Thank you for sharing your experience with us! We’re thrilled to hear that your stay was amazing and that you enjoyed the comfort of the mattress. We also appreciate your feedback about the breakfast hours and pillows. We understand that the breakfast time frame may not have been ideal, and we’ll certainly take that into consideration as we review our breakfast offerings. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future. 

Business response:

Hi John,Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed our convenient location, ample parking, and clean rooms. It’s our priority to create a comfortable and accessible environment for our guests, so we’re happy to know that these aspects of your stay met your expectations. However, we regret that our breakfast did not meet your expectations. We appreciate your feedback and will review ways to enhance our breakfast offerings to provide a better start to your day. We hope t... read more

Business response:

Hi Christine,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon. 

Business response:

Hi Stephen,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience. 

Business response:

Hi Charmaine,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.