La Quinta Inn & Suites Kyle - Austin South

Business response:

Hi Yvette,Thank you for sharing your experience with us! We’re thrilled to hear that your stay was amazing and that you enjoyed the comfort of the mattress. We also appreciate your feedback about the breakfast hours and pillows. We understand that the breakfast time frame may not have been ideal, and we’ll certainly take that into consideration as we review our breakfast offerings. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future. 

Business response:

Hi John,Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed our convenient location, ample parking, and clean rooms. It’s our priority to create a comfortable and accessible environment for our guests, so we’re happy to know that these aspects of your stay met your expectations. However, we regret that our breakfast did not meet your expectations. We appreciate your feedback and will review ways to enhance our breakfast offerings to provide a better start to your day. We hope t... read more

Business response:

Hi Christine,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon. 

Business response:

Hi Stephen,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience. 

Business response:

Hi Charmaine,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon. 

Business response:

Hi Terry,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future. 

Business response:

Hi Oscar,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience. 

Business response:

Hi Francisco,Thank you for sharing your feedback! We’re delighted to hear that you had a positive experience with our staff. Providing friendly and attentive service is a top priority for us, and it's great to know that we were able to meet your expectations. We hope to welcome you back soon for another enjoyable stay. 

Business response:

Hi Susannah,Thank you for your feedback! We’re glad to hear that you enjoyed the quiet atmosphere during your stay. Cleanliness is a top priority for us, and we will address the concerns you raised with our housekeeping team to ensure this doesn’t happen again. We appreciate your comments and hope to have the opportunity to welcome you back for an improved experience in the future.