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La Quinta Inn & Suites Kyle - Austin South
- Hospitality
- Kyle, TX
About this business
Location details
North, 18869 S Interstate Hwy 35, Kyle, TX, 78640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Hi Sandra,Your feedback is incredibly important to us, as it helps us continually improve our services. We truly appreciate you taking the time to share your experience. Your input inspires us to enhance our offerings and ensure even better stays for our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
Only issue was with runny faucet in bath tub.
Business response:
Hi jocelyn,Thank you for taking the time to share your feedback. We are pleased to hear that your overall experience was positive. We have addressed this issue with our maintenance team to ensure it is promptly resolved for future guests. Your comfort is our top priority, and we appreciate you bringing this matter to our attention. We hope to have the opportunity to welcome you back for an even better stay!
Business response:
Hi Brian,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
The bed was comfortable, the a/c was cold. I felt safe, the room and shared areas were clean and the staff was helpful. I didn’t try the breakfast but the coffee tasted good. I plan to stay here the next time I visit Kyle.
Business response:
Hi Donna,Thank you for your wonderful feedback! We’re so glad to hear that you had a comfortable and enjoyable stay. It's great to know that the bed, air conditioning, and overall cleanliness of the room and shared areas met your expectations. We also appreciate your kind words about our helpful staff! While you didn’t try the breakfast, we’re happy the coffee was to your liking! We hope you’ll have a chance to experience the full breakfast on your next visit. We truly appreciate you choosing our hotel and look forward to we... read more
Broken frig & ice machine. Comforter had someones sock fall out of it. Wondering if it washed?? Not a good experience.
Business response:
Hi Jennifer,Thank you for bringing this to our attention. A broken refrigerator and ice machine, along with concerns about cleanliness, are not the standards we strive to uphold. Please know that we take these matters very seriously, and we will be addressing them with our housekeeping and maintenance teams to ensure they are properly resolved. Your feedback is invaluable in helping us improve and we hope to have the opportunity to provide you with a much better stay in the future!
Great location clean nice personal
Business response:
Hi Jhonnatan,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our great location, clean accommodations, and friendly staff. It’s our goal to provide a comfortable and welcoming experience, and we're glad we could meet your expectations. We appreciate you choosing to stay with us and hope to welcome you back in the future for another great experience!
Business response:
Hello Leilani De La,We appreciate you taking the time to rate us and are delighted to hear you had a fantastic stay at our hotel. We look forward to welcoming you back soon!
Found dirty towels
Business response:
Hello Marisol, We apologize for any inconvenience caused by the dirty towels found in your room. Your feedback is valuable to us as we continually strive to improve our services. Rest assured, we have shared your comments with our housekeeping team for further review and action to prevent any recurrence of such incidents in the future.
The room was very run down, but it was fairly clean.
Business response:
Hi Megan,Thank you for sharing your feedback with us. We understand that a well-maintained room is crucial to a comfortable stay, and we are actively working on improvements to ensure that our guests have the best experience possible. Your input is incredibly valuable to us, and we will certainly take your comments into consideration as we continue to enhance our property. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
Frequently asked questions about La Quinta Inn & Suites Kyle - Austin South
How is La Quinta Inn & Suites Kyle - Austin South rated?
La Quinta Inn & Suites Kyle - Austin South has a 3.6 star rating with 1,771 reviews.
When is La Quinta Inn & Suites Kyle - Austin South open?
La Quinta Inn & Suites Kyle - Austin South is closed now. It will open at 12:00 p.m.