La Quinta Inn & Suites Kyle - Austin South

Business response:

Hi Noah,Thank you so much for awarding us a perfect rating! We are absolutely thrilled to hear that your experience was outstanding. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay. 

Business response:

Hi Alexis,Thank you so much for awarding us a perfect rating! We are absolutely thrilled to hear that your experience was outstanding. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay. 

Business response:

Hi Joshua,Thank you for taking the time to share your experience. We’re pleased to hear that you found our check-in process friendly and the value of your stay to be good. Your concerns regarding the ice machine and the lack of a wine or bottle opener at the front desk have been noted. Your feedback is important, and we will address these issues with our team to improve our amenities and services. We also understand your frustration regarding the limited availability of juice and milk in the breakfast area. We’ll review our ... read more

Business response:

Hi Guillermo,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon. 

Business response:

Hi Dana,Thank you for your feedback regarding your recent stay at our hotel. We’re delighted to hear that you had a smooth check-in process, enjoyed the charm of your room, and found our staff to be friendly. It’s great to know that these aspects of your stay contributed to a positive experience. We appreciate you taking the time to share your thoughts and look forward to providing you with another great stay in the future. 

Business response:

Hi Maria,Thank you for your feedback. I’m glad to hear that everything else about your stay was good. We take concerns about mold and cleanliness very seriously. I will ensure this is reported to our maintenance team immediately to address and resolve the issue as soon as possible. We value your feedback and hope to provide a more flawless experience on your next visit. 

Business response:

Hi Stephani,Thank you for taking the time to share your feedback with us. We’re glad to hear that you had a positive experience overall and that our staff was excellent and friendly. It’s also great to know you enjoyed the breakfast! Your feedback is important to us, and we will review our pillow options to see how we can improve them for a better guest experience. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future. 

Business response:

Hi Smiley,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon. 

Business response:

Hi Victor,Thank you for your feedback. I’m glad to hear that our breakfast hostess was friendly and accommodating during your visit. We have taken note of your concerns and will be addressing them with our maintenance and housekeeping teams to ensure improvements are made. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.