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La Quinta Inn & Suites Manhattan
- Hospitality
- New York, NY
About this business
Location details
17 W 32nd St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good The street was crowd with lines from adjacent stores and clubs/ eateries The location was good
Business response:
We appreciate your feedback, Walsh. We strive to offer our guests quality service and comfort. We're glad you appreciated our prime location. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you. Kucuk Bag Hotel Manager
Very Good
Very Good
Good There was no refrigerator in the room and no bag check. The room was nice and the staff was very friendly.
Business response:
Thank you for the great review, Susan! We're happy you had a pleasant experience with us! It's lovely you enjoyed our well-appointed accommodations and kind staff so much. That's what we like to see! However, we regret that our amenities didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience! Kucuk Bag Hotel Manager
Very Good
Very Good
Good The room is small (probably average for the price and location), but enough for two. There was no mini fridge, which we didn't expect. A bit drafty down in the bed - we turned the thermostat up but when it wasn't actively heating it got chilly. Fine enough under the blankets though. Location is great, right in the center of korea town and surprisingly insulated from the noise. Housekeeping was consistent, all the staff we interacted with were helpful and nice. Same day bag storage was convenient and well staffed.
Business response:
Thank you for the lovely review, Dina! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our prime location, great housekeeping, luggage policy and friendly staff. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our room size, amenities and temperature control system with our management team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Kucuk Bag Hotel Manager
Pleasant
très bien situé chambre bruyante (ventilateur extérieur qui souffle nuit et jour, odeur de tabac froid dans une chambre non fumeur et difficulté à avoir de l’eau chaude dans la salle de bain (obligé de laisser couler l’eau plus de 10 min pour qu’elle commence à chauffer) emplacement top , proche de Time square et du métro
Business response:
Nous apprécions le temps que vous avez pris pour partager vos commentaires, Marie. Bien que nous soyons ravis d'apprendre que vous avez apprécié notre emplacement idéal, il est décevant d'apprendre que vous avez eu de tels problèmes. Nous sommes fiers de fournir un excellent service et un environnement confortable à nos clients à tout moment, alors sachez que vos préoccupations seront adressées aux membres appropriés de notre équipe à l'avenir. Nous espérons que vous nous donnerez bientôt une autre occasion de partager une e... read more
Frequently asked questions about La Quinta Inn & Suites Manhattan
How is La Quinta Inn & Suites Manhattan rated?
La Quinta Inn & Suites Manhattan has a 3.9 star rating with 14,806 reviews.
When is La Quinta Inn & Suites Manhattan open?
La Quinta Inn & Suites Manhattan is closed now. It will open tomorrow at 12:00 p.m.