This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad They stole my money. Housekeeping and the manager.
Business response:
Dear Guest, Thanks for sharing your thoughts about your stay. Based on your comments, I have personally taken action to investigate these claims. We take this very seriously and will take immediate action if necessary. Sincerely, Hotel Manager
They are thief’s and rude They stole my money. The last day I was there. They watched me for days.
Business response:
Dear Guest, We regret the experience you mentioned and want to assure you that guest safety and security are our top priorities. Such concerns are taken very seriously, and our management team is reviewing the situation thoroughly to ensure proper investigation and accountability. We remain committed to maintaining a secure, respectful, and trustworthy environment for all our valued guests. Sincerely, Hotel Manager
They were rude , thief’s , and the manger was terrible. They stole my money out of my room Nothing
Business response:
Dear Dzarya, We regret the experience you described and take such concerns very seriously. Guest security is extremely important to us, and our management team is reviewing this matter to ensure proper action is taken. We strive to maintain a safe and trustworthy environment for all our guests and will continue strengthening our monitoring and staff accountability to uphold high service standards. Sincerely, Hotel Manager
Will not return or recommend. The tub paint was peeling, and looked extremely dirty. The tub drain was moldy and rusty. The room smelled of mold and damp if the air wasn’t running. The room was very rundown, the wall right above the a/c was missing sheetrock. Carpet very badly stained. The elevator smelled bad. The breakfast was subpar, the orange juice was bitter and undrinkable. I liked the location, and the employee working around 5 P.M was nice.
Business response:
Dear Guest, Thank you for sharing your experience and highlighting the convenient location as well as the friendly service you received in the evening. Your observations regarding the room condition and amenities provide valuable insight into areas that deserve focused attention. We continuously strive to uphold the highest standards in comfort, cleanliness, and guest satisfaction, and your detailed feedback plays an important role in guiding our ongoing improvements. We appreciate your input and commitment to quality. Since... read more
Won’t stay there again N/A Very run down
Business response:
Dear Greg, Thank you for sharing your thoughts. We’re sorry to hear that your experience didn’t meet your expectations and that you found the property run down. Your feedback is important to us, and we’ll use it to work on improving the quality of our accommodations. Sincerely, Hotel Manager.
Decent but not 3 star Floor was unclean. Limited options
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad that you found your stay decent overall. We regret the inconvenience caused by the limited options and floor cleanliness. Your comments have been noted and will be shared with our housekeeping team to ensure closer attention to detail. We value your input as it helps us enhance our standards and provide a more comfortable and enjoyable experience for future guests. Sincerely, Hotel Manager
Poor
Completely disappointed, poor maintenance and cleanliness. Value and quality are not aligned at all. The location is goo Dirty and neglected room, the smell of humidity or Moho is terrible, you don't feel comfortable at all. Staff attention is good and location.
Fair
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.5 star rating with 3,249 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open tomorrow at 12:00 p.m.