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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good Wi-Fi funzionava malissimo, colazione scarsa e piscina fuori uso per manutenzione L'animale non paga nulla, staff davvero gentile
The beds were all the mattresses were gross, and the sheets were so old. They were thin this paper. The room had a leak The ceiling was leaking from rain
Business response:
Dear Stacy, Thank you for your feedback. We regret that your stay did not meet your expectations due to the mattress condition and ceiling leak. Your comments have been noted, and we will address these concerns with the appropriate teams to ensure improvements are made. We are committed to providing a more comfortable experience and hope to welcome you back in the future for a better stay. Sincerely, Hotel Manager
Awful place. Avoid. I recently stayed at this hotel and was extremely disappointed with the condition of the room. From the moment I walked in, there was an unpleasant smell lingering throughout both the bedroom and bathroom, which immediately made the stay uncomfortable. The carpet was in very poor condition, with bald, worn patches that made the room look tired and neglected. The cupboards had a visible layer of grime on them, clearly showing that proper cleaning had not been done. In the bathroom, the shower plug hole was... read more
Business response:
Dear Mark, Thank you for sharing your detailed feedback. We take cleanliness and maintenance standards very seriously, and the conditions you described do not reflect the experience we aim to provide. Your comments regarding odor, carpet condition, bathroom cleanliness, and overall upkeep have been noted and shared with our housekeeping and maintenance teams for immediate review. We remain committed to improving our property and hope you will consider giving us another opportunity in the future. Sincerely, Hotel Manager
Bad
Fair The beds where hard and the breakfast wasn’t good Location
Business response:
Dear Trista, Thank you for sharing your feedback. We are glad you enjoyed the convenient location, which offers easy access to nearby attractions and travel routes. Your comments regarding bed comfort and breakfast quality have been noted and shared with the appropriate teams for review as we continue refining the guest experience. We appreciate your perspective and invite you to visit our hotel again in the future. Sincerely, Hotel Manager
Not the friendliest hotel we ever stayed in, limited choice for breakfast and if anything gets over, the rude answer is
Business response:
Dear Mustafa, Thank you for sharing your feedback. We appreciate you choosing our hotel and value the opportunity to understand guest impressions. Your comments regarding staff interactions and breakfast variety have been noted and shared with the appropriate teams for review and improvement. We remain committed to creating a more welcoming atmosphere and enhancing service standards. We invite you to visit our hotel again in the future. Sincerely, Hotel Manager
You get whstvyohblsy for The caroet in the hdlleay was not very vlezn xnd thd fiolet in thd room needed dime extra attention ffom the to fewl good enough to sit didn The heatercwas wifking compared to mine at the house! Snd lication ea. good
Business response:
Dear Ute, Thank you for sharing your feedback. We are...
Bad Very dirty, only towels for 1 person, tv remote had duck tape to hold batteries, bath tub and toilet disgusting, pictures on walls were not there, holes etc left in walls.
Business response:
Dear Brad, Thank you for sharing your feedback. We appreciate you choosing to stay with us and value the opportunity to host you. Your comments regarding room cleanliness, towel availability, maintenance items, and room condition have been carefully noted and will be reviewed with the appropriate teams to reinforce standards and consistency. Guest comfort and presentation remain important to us. We appreciate your input and invite you to visit our hotel once again. Sincerely, Hotel Manager
3/10 The facilities are outdated Location
Business response:
Dear Nichodemus, Thank you for sharing your feedback. We are glad you found the location convenient, as it remains a key advantage for many guests. We understand your comments regarding the facilities and have noted them for review with the appropriate teams as part of ongoing improvement planning. Guest perspectives are valuable to us, and we hope you will consider visiting our hotel once again in the future. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.4 star rating with 3,397 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open tomorrow at 12:00 p.m.