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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Mala experiencia Las camas.... estaban super aguadas y se hacía hueco donde uno se acostaba y la alfombra del cuarto estan rota La ubicación
Business response:
Dear guest we apologize about the carpet in the room, and will be addressing and fixing the issue.
Disappointing The air was really loud and there was a lot of strange noises const The bed was comfy
Business response:
Dear guest we apologize about the ac noise and will be fixing the issue.
Disappointing
Not bad, but not great. The bathroom had a bad odor, and half of the outlets did not work around the room, while none of them worked in the bathroom. Breakfast was very bare. King size bed was clean
Business response:
Dear Mrs. Monica we apologize for the bathroom odor and the outlets not working during your stay. We will be looking directly into these issues and get them resolved.
Not very good. Staff, room devices and linen was poor. Location and availability
Business response:
Dear Javier, Thank you for sharing your feedback. We are pleased to hear the location and availability suited your needs, as convenience is an important part of the guest experience. Your concerns regarding staff service, room equipment, and linen quality have been noted and will be addressed with the appropriate teams to improve overall standards. We appreciate your input and invite you to visit our hotel once again. Sincerely, Hotel Manager
Disappointing Very outdated and in need of upgrades. Stained carpets everywhere, chips on most of the door jams and baseboard area. We had to constantly ask for housekeeping to clean our room and gives us towels, when we didn't the room was never cleaned and never restocked with linens. There was never anyone at the front desk no matter what time we went by. Breakfast lacked variety. Overall just felt dirty. I expect more from Laquinta/Wyndham The beds were comfortable but felt dirty
Business response:
Dear Guest, We are glad to hear the beds were comfortable during your stay. Your comments regarding overall condition, housekeeping consistency, front desk presence, and breakfast variety have been noted and will be addressed with the appropriate teams to strengthen service standards and upkeep. We value your expectations as a Wyndham guest and invite you to visit our hotel once again. Sincerely, Hotel Manager
If you want a room with unclean sheets, used bandaids stuck to the floor, fire exits with faulty door handles, and to ge The entrance was unmarked. The property was filthy. There were zero redeeming qualities about this place.
Business response:
Dear Kristopher, We regret that your experience did not reflect the standards we aim to provide. Your concerns regarding room condition, cleanliness, safety features, and overall property appearance have been noted and will be addressed with the appropriate teams to reinforce proper maintenance and inspection procedures. Clear signage, clean accommodations, and functional safety features are important priorities. Feedback like this is reviewed carefully as we continue working to improve consistency and ensure a better experi... read more
Needs a upgrade Wasn’t clean Location
Business response:
Dear Chris, us Thank you for your feedback. We appreciate your note about the location and have taken your comments on cleanliness and upgrades to heart as we continue working on improving the overall guest experience for everyone. Please visit us again. Sincerely, Hotel Manager
Holiday warmth from the staff made the experience better than the room. I didn’t like that when the room was serviced, no additional toilet paper was left, which made things inconvenient. The room itself also didn’t match the photos shown online, the condition and layout were noticeably different, which felt misleading. It came across as false advertising, and that’s not right for guests who rely on accurate information when booking. I really appreciated the Christmas spirit and kindness of the wonderful “elf” who works here... read more
Business response:
Thank you so much for positive review we hope to see you again.
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.4 star rating with 3,397 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open tomorrow at 12:00 p.m.