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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Bad
Never again. Room stunk…literally. The sofa had pet urine and reaked. The staff sprayed it but would not move us to another room. We endured it for 6 nights. They also did not service the room daily…only when we insisted. Breakfast was good but the exact same thing 6 days in a row.
Business response:
Dear Ron, We regret the inconvenience you faced during your stay. While we are glad you enjoyed the breakfast, we understand your concerns regarding the room odor and housekeeping frequency. Your feedback has been shared with our housekeeping and management teams for immediate attention to ensure rooms are properly maintained and refreshed. We appreciate you bringing this to our notice and will take steps to improve comfort, cleanliness, and variety for future guests. Sincerely, Hotel Manager
Do Not Stay Here!! I did not stay at the property due to its poor condition. There was mold, dirty broken furniture, holes in the walls. The bathtub was chipped and the linen was stained. NOTHING!!
Bad
Worse hotel ever. Nothing. Dirty room, disgusting carpet, walls are falling apart. Rude staff. Needs a real remodel not bandaids all over the place. Worse hotel ever stayed at.
Business response:
Dear Guest, We take your comments seriously, and the issues you highlighted regarding cleanliness, condition of the property, and staff interactions will be shared with our team for immediate review. Providing a clean, well-maintained, and welcoming environment is essential, and your feedback makes clear where improvements are needed. Guest input is important in helping us address concerns and work toward creating a better experience for future stays. Sincerely, Hotel Manager
Bad
It was fine for the price. Old, paint peeling, elevator door looked like a prison door. Reasonable price
Business response:
Dear Billy, Thank you for sharing your feedback. We are glad to know you found the stay reasonable for the price. We also appreciate your observations regarding the condition of the property, including the paint and elevator door, and will review these details with our team for improvement. Providing both value and comfort is important to us, and your comments help us focus on enhancing the guest experience. We look forward to welcoming you again and making your stay even more enjoyable. Sincerely, Hotel Manager
Won’t stay again Ceiling leaking when showering Not much
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.5 star rating with 3,249 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open tomorrow at 12:00 p.m.