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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Smells like a cat box, my shower ran all night hair on my SHEETS!!! Peeled paint in elevator.
I hope my card isn’t charged since the front desk didn’t have my confirmation and another guest paid The front desk didn’t have my confirmation from booking.com So as I was dealing with that another guest actually paid for my stay.
Disappointing
Fair
Fair I have severe allergies to pets there were dogs barking the hallway smelt like dog. And as far as my room was concerned the bathroom could have been cleaner but my major problem was the allergens coming from the air conditioner
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Very Poor We had 2 rooms. One room had a not so pleasant odor and mold in the refrigerator. The 2nd room had an AC leak and the carpet near the AC was saturated. Breakfast
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Bad
Desagradable por temas La Habitación estaba Sucia. Manchas de Moho en las Alfombras, Cabellos en la ducha y el Lavamanos. Un Lagartijo muerto en el piso de la habitación La Habitación estaba Sucia. Manchas de Moho en las Alfombras, Cabellos en la ducha y el Lavamanos. Un Lagartijo muerto en el piso de la habitación
Business response:
Dear Valued Guest, Thank you for being a guest of our hotel and for sharing your thoughts. Please accept my sincerest apologies for not providing you with the freshest accommodations possible. We take the cleanliness of our rooms very seriously, and what you encountered is not a normal occurrence at our hotel. I have discussed this with our head of Housekeeping, and we will look into where our checks and balances failed. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselv... read more
My husband kids and I will never return to your hotel. I was so upset to pay for a hotel located near my family whom I was visiting and to come to use a very dirty filthy dusty room, even the bathroom and kitchen had dust you can see from far, furniture,Tv and the quilts had blood stains on them from previous guest. I already told my family and friends to never stay in your place. I DIDN'T LIKE ANYTHING ABOUT YOUR HOTEL!!! We were going to add more nights but we moved elsewhere after the 2 nights spent in your filthy hotel.
Business response:
Dear Valued Guest, Thank you for being a guest of our hotel and for sharing your thoughts. Please accept my sincerest apologies for not providing you with the freshest accommodations possible. We take the cleanliness of our rooms very seriously, and what you encountered is not a normal occurrence at our hotel. I have discussed this with our head of Housekeeping, and we will look into where our checks and balances failed. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselv... read more
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,517 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.