This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
look above stained linens, mold and old debris build up on outside of window. window opens from upper levels , no safety measures in place. pests crawling around ……… friendly service
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
I really liked the staff but it was a lot of money for a room that needed so many repairs. No house keeping for the 4 days I stayed. Had to get towels from the front desk, Inconvenient with a little baby. The front door was difficult to open bc the latch was stuck. One of the bathroom door knobs fell off into my hand on the first use. The place needs Maintance. The booking company was terrible but it was 3rd party. Seemed kind of expensive for a place that could use a good amount of Maintance. Breakfast was good. Staff was r... read more
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Will not stay here again Mold on windows and in bathroom. Room smelled like dogs. They now have a pet fee of $20.00 a night. Breakfest was OK. Powdered eggs, sausage, waffle ect.
Business response:
Dear Valued Guest, We appreciate you taking the time to share your experience. We apologize for falling short on your expectation and it is my hope that you will give us the opportunity to better serve you in the near future. Talat A General Manager.
Fair
Fair Elevator was scary and dingy. The breakfast was poor. Paint needed to be redone.
Business response:
Dear Valued Guest, Thank you for taking the time to provide us with your feedback and we will make sure to address the elevator issue! We really appreciate the feedback, and we hope to see you again. Talat A General Manager
Very tired. Some did not sleep at all Air conditioner didn’t work. We sweat all night We weren’t there for breakfast so not sure.
Business response:
Dear Valued Guest, We appreciate you taking the time to share your experience. We are sincerely sorry to hear that you had encountered issue during your stay at our hotel and we will make sure to replace this AC unit. We understand the importance of receiving a good night's sleep and apologize for falling short on this expectation. Thank you again for providing us with a review and we hope you had a safe travel home. Talat A General Manager
Wasn't very happy. I use to work with LaQuita and they have really gone down hill. The air conditioning didn't work correctly. No cold air. Called front desk and was told to unplug it and plug it back in. Still no cold air. Never moved us to a different room. Last day there we couldn't get in the building or room as our cards didn't work. A lot of people were hanging out by the door coming in. That was a little scary. Beds were clean and comfortable. When checking out the lady took money off the bill for our issues. I apprec... read more
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Fair Breakfast needs more choices. Just waffles or eggs every morning. No cheese or anything for your eggs. Nobody drank apple juice any day of the week and you only had orange juice once in 5 days. Dryer was broken so you can wash clothes but not dry. Seemed inconvenienced when I asked for change for the wash (how else was I supposed to get change?) Didn't care for the bathroom door, you cam see in the cracks and the shower curtain smelt like spur mildew. Nice pool, inside looked updated. Good location
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Fair The smell of the room. Smelled like old mildew bad smell
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,517 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.