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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Good experience Bathtub needs replacing. There was a plastic mat hiding damage Wonderful bed. I need a comfortable bed..
Business response:
Maria, We appreciate the positive rating and informative review! Your thoughtful comments will assist our management team as well as our future guests. As always, we thank you for choosing La Quinta and hope to continue having you as our guest for many years to come! Sincerely, Danielle LQ Customer Care
Very Poor
Pleasant I called prior to booking my reservations, before arriving & upon check in to request a quiet room & to see if renovations had been completed, since they were underway when I stayed here in December. Upon check in I was assured I had a quiet room. The second afternoon of my 5 night stay we were notified they would be changing out the smoke/fire detectors in all rooms beginning at 10:00a the next morning. At 5:15p that day I asked the front desk clerk, Tonya, if mine could be scheduled late in the day. She said she c... read more
Business response:
Cynthia, We would like to start off by apologizing for your recent experience at our property. We pride ourselves on delivering exceptional customer service, and in this instance we failed to meet not only your expectations of quality service, but ours as well. We will use this incident as a way to train our staff and improve our guest approach so that this will not happen again in the future. We ensure you that this is not a standard occurrence for our hotel and we hope to be able to make it up to you in the future. Sincere... read more
Good pool was not clean looking and hot tub was dirty. breakfast was terrible, my husband had biscuits and gravy that he could not use his fork on and when he tried a plastic knife it bent. location to airport
Business response:
Pamela, Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We sincerely apologize for any inconvenience caused to you and hope you will give us another opportunity to be of service. Sincerely, Diana - LQ Customer Care
Schönes Hotel - Großes Zimmer, sehr sauber, Frühstück amerikanisch aber gut.
Business response:
Sehr geehrter Gast, Es tut uns sehr leid, von Ihren jüngsten Erfahrungen mit uns zu hören. Dies ist sicherlich nicht die Erfahrung, die wir hofften. Ihre Anmerkungen bezüglich Ihrer festgestellten Unannehmlichkeiten wurden unserem Managementteam mitgeteilt, so dass Korrekturmaßnahmen berücksichtigt und getroffen werden. Mit freundlichen Grüßen, Danielle LQ Kundenbetreuung
Poor How they was remodeling and didnt let ppl knw
Very Poor
This hotel needs to be gutted and rebuilt, and the cockroach agreed. Old,old,old,worn,chipped,cockroach walking across old damp carpeting,poor AC unit,breakfast was terrible,old fruit,no hot food,just cereal and breads Well...since you asked....NOTHING.
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,518 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open tomorrow at 12:00 p.m.