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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Awesome No... we had to go down and get our own pillows and blankets One of the pillows smelled so bad, we couldn’t use it
Business response:
Dear Valued Guest, although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was undesirable. Please accept our sincerest apologizes for not meeting all of your expectations. Your comments have been shared with our staff so that corrections are made. We hope you will give us another chance to better your opinion in the near future. Sincerely, Talat A General Manager
Met our goal ofmhaving a room very close to Orlando/Sanford airport. Room smelled stale when we entered first time. Very good breakfast.
Business response:
Dear Valued Guest , Thank you for taking the time to share your feedback about your recent stay at our La Quinta Inns and Suites. We are pleased to hear that you enjoyed our new hot breakfast. Thank you again for telling us about your experience. Talat A General Manager
Pleasant Could hear thru wall and door sound. Saw cock roaches both nights whrE we went in bathroom at night. Decor and no carpet
Business response:
Dear Guest , We appreciate your having taken the time to post your comment, and we ‘r sorry for all the problems you had during your stay. I addressed your issue with our pest control company to ensure that similar issues doesn’t happen in the future. We hope you will give us another try in the future. Sincerely, Talat A General Manager
Fair The bed was probably the worst I've ever slept in!@!!!!!
Business response:
Dear Valued Guest We appreciate you taking the time to share your experience. We apologize that our beds preference didn’t meet your needs. Thank you again for providing us with your rating and it is my hope that you will give us the opportunity to better serve you in the near future. Talat A General Manager.
Mooi hotel op een mooie groene lokatie. Vriendelijk personeel. Het geluid van de snelweg I4 was behoorlijk goed binnen te horen. Wij hebben goed geslapen ondanks het verkeerslawaai maar denk dat andere dit best wel heel hinderlijk kunnen vinden. Geweldige kamer, schoon en netjes en het ontbijt was typisch amerikaans.
Exceptional Stay clear of "Maria" she is the general manager! Not only is she rude, but she makes a 5 star turn into a zero. I came down for breakfast, just brought room key, got my food. My room key wouldn't open my door, ran back down to get a reprogram. MARIA TOLD ME THAT SHE NEEDS MY ID TO REPROGRAM MY KEY. WHO BRINGS THEIR WALLET TO A FREE IN HOUSE BREAKFAST. SO I TOLD HER ARE YOU SERIOUS, SHE SAID YEAP. SHE WAS DEAD #&@ SERIOUS, SAT AND STARED AT ME. DIDNT ASK ME ANY QUESTIONS TO VERIFY WHO I WAS,DIDNT OFFER ANY HELP. ... read more
Business response:
Dear Valued Guest, We appreciate your comments regarding your recent stay at La Quinta Lake Mary. We are so glad to hear you had a good stay with us and we appreciate the kind remarks about the hotel and I am really sorry for any inconvenience that caused due to the room keys issue, for your safety and the safety of our guest we do require an ID before we issue room keys. Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one. Sincerely, Talat A General Manager
Very Poor Dirty and very noisy
Business response:
Dear Valued Guest, Thank you for being a guest of our hotel and for sharing your thoughts. Please accept my sincerest apologies for not providing you with the freshest accommodations possible. We take the cleanliness of our rooms very seriously, and what you encountered is not a normal occurrence at our hotel. I have discussed this with our head of Housekeeping, and we will look into where our checks and balances failed. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselv... read more
Good Wi-fi isn’t working if you have an Apple device. They told us we have to call an IT department and someone will help us with the connection. When we came to the hotel, there was already a lady having the same problem. We called and it was busy. We wasted a lot of time and finally told the receptionist that it is their duty to call and fix wi-fi for us. We weren’t warned that there are internet connection problems. It took some time, finally we got it, but we won’t be going to La Quinta anymore. Close to the airport, cle... read more
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problems that occurred during your stay to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you will give me t... read more
Disappointing Very noisy rooms on the first floor . Very smelly odor in room 108. HVAC needs repair as it doesn’t read proper temperature.
Business response:
Dear Wendy, We appreciate your having taken the time to post your comment, and we ‘r sorry for all the problems you had during your stay. We will address the Nosie and the AC issue to ensure that similar issues doesn’t happen in the future. We hope you will give us another try in the future. Sincerely, Talat A General Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,518 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open tomorrow at 12:00 p.m.