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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Prima, als verwacht, met uitzondering van ontbijt tijd. Tijd tot 09.00 uur voor ontbijt was het enige wat tegenviel. Hadden daar geen erg in en rond 09.00 uur was er niet veel meer en werd er al opgeruimd. Dit kom je niet in veel hotels tegen, meestal tot 10.00 uur ontbijt Het hotel is vorig jaar gerenoveerd en zien er mooi en gezellig uit, vooral ontbijtruimte is heel kleurrijk gemeubileerd. Kamer op 5e etage was prima en als verwacht. Kom hier iedere twee jaar wel een nacht logeren, dicht bij Sanford Airport.
Business response:
Dear Valued Guest, We appreciate your comments regarding your recent stay at La Quinta Lake Mary. We always enjoy hearing about the positive experiences and we are very happy that you enjoyed our comfortable bed. Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one. Sincerely, Talat A General Manager
Won't stay there again. I hope the other LaQuintas are managed better. The receptionist, and the location The bed was mushy, the room wasn't cleaned for three days, the waste cans were too small, the recliner was un-comfortable, the staff was not very friendly except the receptionist when I asked for towels.
Business response:
Dear Valued Guest , Thank you for being a guest of our hotel and for sharing your thoughts. Please accept my sincerest apologies for not providing you with the freshest accommodations possible. We take the cleanliness of our rooms very seriously, and what you encountered is not a normal occurrence at our hotel. I have discussed this with our head of Housekeeping, and we will look into where our checks and balances failed. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem oursel... read more
Pleasant There was a barking dog and the staff did not investigate or tried to send anyone to stop the noise.
Fair Tub stayed clogged up, reported it but no one ever came to fix it.
Business response:
Dear Valued Guest, although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was undesirable. Please accept our sincerest apologizes for not meeting all of your expectations. Your comments have been shared with our maintenance staff so that corrections are made. We hope you will give us another chance to better your opinion in the near future. Sincerely, Talat A General Manager
Goed Ontbijt De kamer was zeer netjes en schoon
Will not happen at that location again. After acknowledging the Hotel's No Smoking policy upon checking in. To then Be accused of having paraphernalia in the room upon checking out. (Not smoking in the room) The first room I was given was dirty an unmade, the second room the AC was broken. I woke up to a wet floor underneath the AC. Then to be accused upon check out, being told if the room I'm leaving now looks like the last i will be charged maintenance fee of 200$. Unprofessional from the beginning to the end.
Business response:
Dear Guest , We appreciate you taking the time to share your experience. Thank you again for providing us with your rating and it is my hope that you will give us the opportunity to better serve you in the near future. Talat A General Manager.
Disappointing Lleno de cucarachas, la cama estaba sucia el acolchado manchado de lo que parecía semen
Business response:
Dear Guest , We appreciate your having taken the time to post your comment, and we ‘r sorry for all the problems you had during your stay. I addressed your concerns with our pest control company to ensure that similar issues don’t happen in the future. We hope you will give us another try in the future. Sincerely, Talat A General Manager
Overall, the room itself was nice, but shower doors and bathroom door needs to be updated. Laundry room update is a must. Dryer does not work, I spent $4.50 and still clothes were super wet. However,the front desk refunded me. There should be a laundry room is n every floor with new machines. Also, the pool area was dirty and no one came around to clean it throughout the day. I was really disgusted! Room was clean and comfortable
Business response:
Dear Valued Guest, although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was undesirable. Please accept our sincerest apologizes for not meeting all of your expectations. Your comments have been shared with our staff so that corrections are made. We hope you will give us another chance to better your opinion in the near future. Sincerely, Talat A General Manager
Pleasant Very old bathroom with so many insect cockroaches. The water in the shower it’s very poor!!! The bathtub was dirty.
Business response:
Dear Sabto, We appreciate your having taken the time to post your comment, and we ‘r sorry for all the problems you had during your stay. I want to let you know that we will address the bugs issues with our pest control company also we will make sure to clean the carpet as needed. We hope you will give us another try in the future. Sincerely, Talat A
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,518 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open tomorrow at 12:00 p.m.