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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor
Very worst stay. My family didn't like it. Breakfast is very bad. Just muffin, yougut cups, apple/orange juice only. Both Muffin and Yougut is stale. Very old rooms. Room is stuffy. Lots of dust. Bathroom are dirty. Room size is cramped. Entire hallway is smelly. Insects in room. Property is near airport.
Business response:
Thank you for your feedback. we hope to bring back a hot option for breakfast before the end of the year. Our website is up to date with our current offerings. We will work to improve our cleanliness.
Stay was ok other than when we got magically checked out on my second day though I payed for 3 days Booked and payed for 3 days second night came back from a long walk and tour we were super tired and my room was checked out and key wasn't working so we had to walk to office for them to fix it which took forever told us they didn't know why and we never checked in but the first day the lady gave us the card and all my stuff was in my room which we paid for so mistake on their end. At the end it was fixed and I ask for a free... read more
Business response:
Thank you for sharing your experience. Feel free to contact us if you have any further issues.
Primera y última vez que me hospedo en este hotel En la zona donde está el frigobar y el microondas había cucarachas. La cama muy incomoda y las almohadas súper viejas, no tenían forma básicamente. Al hacer mi check in la recepcionista súper grosera, sentimos cierto rechazo por ser latinos.
Business response:
Thank you for the candid feedback. We will address these issues.
Poor It’s dirty, employees had a face dropped down to there knees, over all experience FAILED!!! Room looked like it hadn’t been cleaned. Was missing towel, the shower was clogged, restroom door didn’t have a lock, no sanitizer no microwave, mini fridge wasn’t working, restroom trash already had trash in it. Never again will I come to this hotel!
Business response:
Thank you for taking the time to provide us with your feedback. I understand you were unhappy with your recent stay. I want to assure you that we will be working with our team in order to address some of the issues that fell below expectation. We appreciate your candid review as it can only help us improve.
Bad Was beyond dirty, when calling and asking for cleaning or towels, staff always had a horrible attitude, as if we aren’t all fighting this pandemic at the same time. Trash never taken out Pool filthy
Business response:
Thank you for the candid feedback. We regret we did not meet your expectations. We will work to be more clear on the current services and how we are addressing the issues you experienced.
The worst !! No shuttle, the room was very dirty, the staff was rude. It’s close to airport
Business response:
We apologize for the issues you had, we will work to make improvements
Unpleasant Stay The place was really old, nothing like what they posted in the pictures. Then, treated really bad by the staff. When we ask for the supposely included breakfast, they claim there was no breakfast. Then, after we pointed out an area where there were juices, yoghurts and other things they answered back in a really bad tone "well go ahead and grab that if you consider it a breakfast"..... totally WRONG! It was a HUGE dissapointment that leaves a really really bad taste as experience, i couldn't believed I was ac... read more
Business response:
Thank you for your feedback
Fair Breakfast set up was late and incomplete. We chose to leave at 8:30 a.m. and go elsewhere. Under staffed...but we can understand that. noisy from other rooms. Proximity to the airport
Business response:
Thank you for your feedback.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,878 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.