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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Needs a lot of Maintenance!! The hotel needs a lot of maintenance. Our shower tub was really old. The shower head decal was coming off. The pillows were super flat and the sheets are no longer white. I will not return to this location again. The location
Business response:
Thank you for your feedback, we will use your comments to improve our property
This room was awful and I'm very very disappointed made my trip very very unpleasant On arrival stood at check-in for 20 minute's while staff finished what she had to do Once in room opend door horrible smell Like pee and drugs or smoke My child and I allergic to feathers no other pillows to offer so not much sleep Bed smelled so bad had to saturat with lysol Still could smell Booked with booking. Com and description of room was inaccurate no queen beds no couch Nothing
Business response:
Let me start by saying that it is unacceptable to come into a dirty room. We will take a closer look to correct this issue. We regret we did not offer you another room when you brought it to our attention.
Rooms were not worth what I paid Sheets were dirty, 2 of the pillows stunk horribly, beds were too small, Free breakfast
Business response:
We apologize we could not meet your expectations, we will use your feedback to make improvements
Disappointing
Very Poor
Disappointing
Disappointing No breakfast when on line shows breakfast. Called ahead of time for roll out bed just to be told unable to on 2 queen beds. Had to ask several times for clean towels. Pool
Business response:
We apologize for the miscommunication. We have not had a hot breakfast in over a year and have a notice at the desk regarding service. We will work to be more clear on these matters.
Poor No buffet breakfast as advertised No room cleaning Front desk failure to inform of this descrepencies
Business response:
We apologize for the miscommunication. We have not had a hot breakfast in over a year and have a notice at the desk regarding service. We will work to be more clear on these matters.
Bad The rooms needed to be cleaned both bathrooms are dirty Breakfast was horrible
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our team to address the issue, so this doesn’t happen again.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,821 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.