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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Would not recommend and will not stay again. The cleanliness of the bathroom at arrival. No breakfast buffett like advertused. Maintenance was in the room upon our arrival at check in fixing the lights and that should have been resolved prior to our check in. It was 15 minutes to all main attractions
Business response:
Thank you for your feedback. We apologize for the issue that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.
Roaches in room , opened fridge cub-board and roaches ran away. No hot breakfast just cereal Nothing
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our maintenance team in order to keep this from happening in the future. Our sincere apologies for the inconvenience you experienced.
Fair 2 Twin beds for 2 grown adults and 1 teenager Are you kidding me??? Clean. Decorated nicely. Good location for the airport
Business response:
While we are happy to hear that overall your visit to La Quinta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.
El peor hotel Nada es bueno, el hotel es viejo y muy descuidado, no hacen el aseo de la habitación, el desayuno es un platano y un yogurt, en la habitación hay una cafetera pero no hay agua ni cafe, las recepcionistas muy despotas y prepotentes, en general pésimo. La ubicacion
Business response:
Thank you for your feedback
Fair The convenience to the airport and it was a okay place to stay. I would stay again. Pillows were flat, sink was a little backed up and flushing the toilet was loud.
Business response:
Thank you for the candid feedback. We look forward to your next stay.
Disappointing Nunca hcieron el aseo de la habitación durante toda la estancia. En recepción me dijeron que no hacían la limpieza diaria, pero pensé que la harían cada 3er día. Nunca la hicieron en los 5 días que estuvimos ahí !!!
Business response:
Thank you for the candid feedback.
No vuelvo a llegar a la Quinta Inn san Antonio Airport En las 4 noches NO hubo servicio de limpieza en la habitación (solo un día por petición nuestra); Baño sucio, mueble frigo bar muy maltratado; desayuno pésimo .... hay hoteles menor precio y mejor desayuno; en el check out la persona que nos atendió falta de amabilidad. Entiendo que quizás algunos servicios están restringidos por la pandemia .... pero la tarifa se cobra completa. No hay nada que comentar
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, Loyda Taylor GSM
Disappointing
Awful! I’ve never stayed in a hotel with such old mattresses. The rooms smell like dog urine, I had to be moved twice. My bathroom had a dirty towel with blood on it, & second room smelled like 100 dogs peed and never got cleaned. You could not pay me to stay there ever again. I did not eat
Business response:
Thank you for taking the time to provide us with your feedback. I understand you were unhappy with your recent stay. I want to apologize that we were unable to meet that expectation. We will take a closer look at these issues.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,932 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.