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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Stay was terrible, did not get room service the three nights we were there. No breakfast, tub would fill up while showering. It was terrible
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our maintenance team to address the issue, so this doesn’t happen again.
Very Poor
Bad Our bed sheets had some blood satins on it. I went to let the front desk know. The guy at the reception desk handed me some new bedding and told me I had to change them my self because housekeeping was gone for the night. Our room sofas had so many satin on them and they just looked so dirty. We were so uncomfortable at our stay. Nothing, everything looked dirty and not taken care of.
Business response:
We apologize for the issues you had during your stay. We will work to make improvements.
Fair nunca limpiaron la habitacion, ofrecen desayuno pero no hay desayunos calientes estaba muy cerca de todas las atraciones de san antonio
Business response:
Thank you for your feedback
Disappointment The property needs major updates. The bathtubs were cracked and peeling, looked dirty and was covered in stains. There was a mold or mildew smell coming from the ac unit. They didn't have USB charging near the nightstand area. Seems like the ice machines on every floor was out of service and the TV was super small. I typically like La Quinta but this one was not great, not even good. I checked out after the first night. I was told they were aware of the conditions of the bathrooms and are looking into getting ... read more
Business response:
Thank you for your feedback, we will work with our team to make improvements
Very Poor
Very worst stay. My family didn't like it. Breakfast is very bad. Just muffin, yougut cups, apple/orange juice only. Both Muffin and Yougut is stale. Very old rooms. Room is stuffy. Lots of dust. Bathroom are dirty. Room size is cramped. Entire hallway is smelly. Insects in room. Property is near airport.
Business response:
Thank you for your feedback. we hope to bring back a hot option for breakfast before the end of the year. Our website is up to date with our current offerings. We will work to improve our cleanliness.
Stay was ok other than when we got magically checked out on my second day though I payed for 3 days Booked and payed for 3 days second night came back from a long walk and tour we were super tired and my room was checked out and key wasn't working so we had to walk to office for them to fix it which took forever told us they didn't know why and we never checked in but the first day the lady gave us the card and all my stuff was in my room which we paid for so mistake on their end. At the end it was fixed and I ask for a free... read more
Business response:
Thank you for sharing your experience. Feel free to contact us if you have any further issues.
Primera y última vez que me hospedo en este hotel En la zona donde está el frigobar y el microondas había cucarachas. La cama muy incomoda y las almohadas súper viejas, no tenían forma básicamente. Al hacer mi check in la recepcionista súper grosera, sentimos cierto rechazo por ser latinos.
Business response:
Thank you for the candid feedback. We will address these issues.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,868 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.