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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The whole hotel from the elevator n up was a strong unpleasant odor the whole hotel smell like mildew times 10 The dog next room was barking uncontrollably the room odor the fact the room was hot I was very uncomfortable The concierge they was really friendly at the front desk
Business response:
We are so sorry you did not have an enjoyable stay, we will work to address the issues you had.
Remember the Snowstorm! In the middle of unprecedented upheaval caused by the continuing snowstorm, the staff met the challenge with poise and determination. I was forced to stay extra days because I couldn’t fly home. They handled this situation well even as they were inundated with Texans fleeing their homes resulting from water and food issues. Well done, La Quinta/San Antonio airport staff!
Business response:
Thank you so much! We will share your comment with our staff as we are sure it will boost their spirits as we finish out the week.
Fine for overnight, esp when traveling with a pet. Looks like an older property for sure, but the real issue was poor care. Now, there was a gentleman making sure garbage was collected from the receptacles around the property, which I appreciated. But the 6th flr near elevators was never vacuumed the whole wknd, my room (639) showed signs of wear & tear and carelessness: someone left a used bottle of Listerine near the coffee maker, there were smears on some of the surfaces. So the cleanliness was definitely not top notch, w... read more
Business response:
Thank you for the candid feedback. We will address these issues in order to improve.
Good Beds were small To go breakfast was good beds were small not a Queen as mentioned
Business response:
Thank you for the feedback. We regret the misunderstanding with the bed size. We will look into the disconnection.
Fair Not the cleanest had a water leak in our first room Don’t charge to have a pet
Not what I hoped for. I was disappointed that they only had sack breakfast. I booked it understanding their has a real breakfast The shuttle is only from 12 to 8 pm I took Uber. I was disappointed needless to say That it was close to the airport
Business response:
Thank you for your feedback.
Disappointing This place needs to be renovated. It's old, there's dirt stains in the bathroom and it reeks of smoke in the halls. The location was great.
Business response:
We apologize you did not have a good experience. We will work to correct the issues you mentioned.
Poor
Very dirty carpet
Business response:
Thank you for the candid feedback. We will address the issue in order to improve.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,085 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.