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La Quinta Inn & Suites Seattle Sea-Tac Airport
- Hospitality
- Seattle, WA
About this business
Location details
2824 S 188th St, Seattle, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The hotel doesn’t have hot water after two days check out. The manager is very bad behavior. The hotel doesn’t have hot water after two days check out.
Business response:
Dear Ahmad, We sincerely apologize for the inconvenience you experienced during your stay due to the lack of hot water. We understand how essential this amenity is for a comfortable stay, and we regret that we fell short of your expectations. Our boilers unexpectedly failed during your visit, and we were in the process of having them repaired as quickly as possible to restore hot water to all our guests. Unfortunately, it seems that the repair timeline did not align with your stay, and for that, we are truly sorry. Please re... read more
Poor, not coming back Hotel being remodeled, we got an older room. Worn carpet, awkward windows, etc. a Adjacent restaurant was inadequately staffed, took an hour to order and get dinner.
Business response:
Dear Mikey, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your stay. Our ongoing renovations are aimed at enhancing our guests' comfort, and we regret that you were assigned a room that did not meet your standards. We are also disappointed to hear about your experience at the adjacent restaurant. We understand the importance of prompt and attentive service, and we apologize for the delay in taking your order. We will work closely with the restaurant management to... read more
Dirty, expired food, not worth the money-don’t stay here. It was dirty, expired breakfast food, bed was uncomfortable, pool and hot tub closed. Nothing
Business response:
Dear Thomas, Thank you for sharing your experience with us, although we're deeply disappointed to hear that your stay fell short of expectations. We sincerely apologize for the cleanliness issues you encountered, as well as any inconvenience caused by expired breakfast items, uncomfortable bedding, and the closure of our pool and hot tub. Please know that we take your feedback very seriously. We are committed to upholding the highest standards of cleanliness and comfort for all our guests, and we deeply regret that we did no... read more
Disappointing The breakfast It was needing upgraded I phoned 3 times for the bus it was engaged we w=ended up paying 50 dollars for taxis
Business response:
Dear Margaret, Thank you for bringing your concerns to our attention. We apologize for the inconvenience you experienced with our bus service and understand the frustration it caused. We will address this issue internally to ensure better communication and availability in the future. Regarding your feedback on breakfast, we appreciate your honesty. Guest feedback is important to us, and we will use your comments to assess and improve our breakfast offerings. We aim to provide a high-quality dining experience for all our gues... read more
Disappointing room had cigarette smoke odor
Business response:
Dear Gabriel, We sincerely apologize for the inconvenience you experienced with the cigarette smoke odor in your room. Providing a comfortable and clean environment for our guests is our top priority, and it's disappointing to hear that we fell short of your expectations in this regard. We take matters of cleanliness and odor very seriously, and we will immediately address this issue. Your feedback is incredibly valuable to us, and we appreciate you bringing this matter to our attention. Warm regards, Management
Disappointing
Overall, for the price it's acceptable. Friendly staff made up for deficiencies in the discomforts. The mattress on the bed was sub par. Not comfortable which makes for a restless night sleep ( Isn't that the number one factor in a good hotel??) There was very poor security. door leading to the outside had a broken window which made it easy access for uninvited guests to sneak in and sleep in the stairwells on the upper floors, (scary when you walk down the stairs at midnight and there is someone sleeping in the hallway!) Th... read more
Business response:
Dear Downey, Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found our staff friendly, our shuttle service prompt, and our rooms clean. Providing excellent service and a comfortable environment for our guests is our top priority, and we are delighted that you experienced these aspects during your stay. We apologize for any discomfort you experienced with the mattress in your room. We understand the importance of a good night's sleep, and we regret that we f... read more
Run down motel with problems. The elevators both broke and we had to bring all our luggage down the stairs from the 6th floor. Also they were doing a remodel of most of the motel and it needed it. It would have been nice to know that before we booked it. location, shuttle bus, employees
Business response:
Dear Mike, We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear that both elevators were out of service and that you had to carry your luggage down from the 6th floor. We understand how frustrating this must have been and regret any inconvenience it caused. Additionally, we apologize for the lack of communication regarding the ongoing remodeling of the motel. We're sorry for any disappointment this caused. Please know that we take your feedback seriously and will use it to... read more
Poor Absolutely no sound proofing. Staff was friendly.
Frequently asked questions about La Quinta Inn & Suites Seattle Sea-Tac Airport
How is La Quinta Inn & Suites Seattle Sea-Tac Airport rated?
La Quinta Inn & Suites Seattle Sea-Tac Airport has a 3.6 star rating with 9,791 reviews.
When is La Quinta Inn & Suites Seattle Sea-Tac Airport open?
La Quinta Inn & Suites Seattle Sea-Tac Airport is closed now. It will open tomorrow at 12:00 p.m.