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La Quinta Inn & Suites Seguin
- Hospitality
- Seguin, TX
About this business
Location details
1501 Hwy 46 North, Seguin, TX, 78155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair The guest next door had a pet and it barked ALL night long. Staff spoke to them on numerous occasions but the noise was non-stop. No rest for that night.
Business response:
Thank you for staying with us. Our apologies for no rest due to the noise.
I wish I cold have gone to another hotel it wasn’t clean I got my room the bed look like someone has been in the bed already the tub was dirty and the room was smelly it was okay
Business response:
Thank you for your feed back and for staying with us.
Terrible Stay Would Not Stay Or Recommend This Hotel. No Breakfast. Could Not Check In till 3:00 P.M. Shower Curtain was torn in room. Coffee Maker in room was missing the filter tray, had to put coffee pod directly in cup to prepare coffee. No one at front desk before 3 check in and had to hollow to someone in the office room and she finally came out and was not in a good mood. Not the best customer service and on check out this morning the same thing had to wait for her come out and was kinda rude asking for room number. W... read more
Business response:
Thank you for taking the time for feedback. I am sorry we did not meet your expectation. Please allow me to express my sincerest apologies.
Fair Front desk was unprofessional. There were only 3 towels in a family, King suite. The phone wasn't working. No blanket for the sofa bed, or pillows. Very disappointed Room was large and spacious. Pillows were comfortable
Business response:
Thank you for your feedback, and for staying with us. My apologies. These issues have been addressed.
Bad No breakfast/ the night counter attendant Location
Business response:
Thank you for taking your time for feedback, My sincere apologies. Issues have been addressed accordanlty.
Internet poor (non-existent at time of my stay) TV - no guide, just a mess. The Internet never did connect for me. I travel a LOT and never had so much trouble getting internet. I finally had to use my mobile hotspot to get any reception. Also, the TV / remote/guide, features, are non-existent.. at least at the time of my stay. The TV was IMPOSSIBLE to navigate. I was VERY disappointed and lost about 3 hours to this mess. I had to go to town to eat to finally get internet, and then called my provider to get the hotspot featu... read more
Business response:
Thank you for taking the time for feedback, Sorry for any inconvenience. Issues have been addressed accordantly. My apologies.
Met my needs. Nice pool! The shower faucet handle had bad leak and appeared to have been faulty indefinitely. Could not shut flow off completely. Water flows down to tub spout and entering wall at an unsealed gap. I left note at front desk Night receptionist was very welcoming, professional and competent. Sorry I didn’t get her name...
Business response:
Thank you for the feedback and for staying with us.
Disappointed Paid full price but no breakfast and closed gym. Couldn't take my daughter a bath because it only lets you shower, and the water stopper wasn't working right. Coffee maker was broken and the phone didn't even work. We we're getting married close by The only good thing is you allow pets.
Business response:
Thank you for your feedback and for staying with us. Please rest assured that we are working to improve and make everyone stay better. Thank you
Fair We were not able to sleep due to the sender kept beeping all night the two nights we were there . Everything else was nice Didn’t have breakfast
Business response:
Thank you for your feedback and for staying with us. Sorry about that beeper going off. My apologies
Frequently asked questions about La Quinta Inn & Suites Seguin
How is La Quinta Inn & Suites Seguin rated?
La Quinta Inn & Suites Seguin has a 3.8 star rating with 2,080 reviews.
When is La Quinta Inn & Suites Seguin open?
La Quinta Inn & Suites Seguin is closed now. It will open at 12:00 p.m.