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La Quinta Inn & Suites Seguin
- Hospitality
- Seguin, TX
About this business
Location details
1501 Hwy 46 North, Seguin, TX, 78155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Don’t bother Customer service sucks from main La Quinta line to individual hotel. No extra pillows! Went to check out, no one there…phone from their hotel line and just told me to gv them my hotel room number . Poor customer service from top to bottom! Location was horrible…sketchy area! I will never stay at La Quinta again! Severely sucks to be a La Quinta customer!!! Tried phoning and no one answers the phone, direction given was not on Google or maps! Phone main line for La Quinta and one one answers. Phone back and had t... read more
Business response:
My apologies your stay did not go well. please rest assure that we are working hard to improve.
WONT GO BACK THE BUILDING IS RUN DOWN NEEDS MAJOR MODEL NO BREAKFAST CLOSED
Business response:
Thank you for your feedback and for staying with us. Please rest assured that we are improving. We do offer a bag to go for all our guests. Thank you
Fair
A lot of flaws for the price. The elevator was down during the entire stay at the hotel, which isn’t a huge deal but when the room key keeps having to be reprogrammed it is frustrating. Even though the state of Texas is back open at 100% they still did not provide breakfast or have the gym open at this time. The pool however was wide open, literally, gate was left open which allowed people who are not guest come in and take all the chairs around the pool while their children swam, ate and become sick in the pool. The bathroo... read more
Business response:
Thank you for your feed back and for staying with us. We are sorry that your experience did not meet your expectations. Please allow me to express my apologies. It is our hope that you will give us the opportunity to better serve you in the future. Thank you
Poor
Bad
Poor
Meh… Elevators were down, ice machine was down, pool was super dirty, and there was no mention of not serving breakfast. The beds were nice and the room was clean
Business response:
Thank you for staying with us and for your feedback. We are very sorry that the elevator was not working due to the very bad storm we had. We do offer for breakfast the Bag to Go. Our apologies
Disappointing Still no breakfast. Staff not always at the front desk. Loud people on our floor. Clean and comfortable.
Business response:
Thank you for staying with us sorry that some things did not go well. Our apologies
Frequently asked questions about La Quinta Inn & Suites Seguin
How is La Quinta Inn & Suites Seguin rated?
La Quinta Inn & Suites Seguin has a 3.8 star rating with 2,080 reviews.
When is La Quinta Inn & Suites Seguin open?
La Quinta Inn & Suites Seguin is closed now. It will open at 12:00 p.m.