This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Seguin
- Hospitality
- Seguin, TX
About this business
Location details
1501 Hwy 46 North, Seguin, TX, 78155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrific stay! Do not stay in this hotel! we slept on dirty sheets both nights. NO CLEANING service at all. There were FIGHTS on our floor with police and ambulance called! The outrageous fighting continued all night long, so the noise level was terrible. Manager offered no help when I walked down to the front desk to get my own towels. Never again! nothing.
Business response:
Thank you for taking the time to tell us about your stay. Our sincere apologies your stay did not go well.
Avoid Elevator not working. No remote for TV in sitting area. Contacted the front desk twice who said they would bring a remote and it never happened. Grounds surrounding hotel unkept and dirty. Breakfast so so. Would never stay again.
Business response:
Thank you for taking the time to tell us about your stay,sorry to hear that it did not go well. Please accept my apologies. Rest assured that we are fixing things to make sure that everyone has a pleasant stay. Thank you
Nice, comfy bed, but the facilities are a little lacking. the pool is not as nice as pictures make it seem, the bathroom toilet leaked and the walls are very thin as far as noice is concerned. bed was comfortable and the room was clean
Business response:
Thank you for taking the time to tell us about your stay. Sorry, we did not meet your standards.
Fair
Disappointing The hotel looked like it was ran down. Alot of things broken or missing. Room was too expensive for what the hotel looked like inside. Staff was nice. Room was clean. Good location.
Business response:
Dear Cassey, thank you for your feedback. we apologize for the inconvenience you had. Thank you Jay
Fair It was over priced for the facilities The hotel was very close to the volleyball tournament
los reyes del drama que ellos hacen lo que ellos quieren, si les dices qe quieres pagar por otros medios no aceptan, y van a las 11:30 pm y se meten a tu cuarto para decirte que la targeta tiene problemas en pasar, cuando les dije que esa era mi targeta personal y que queria poner una de mi empresa nada, no tenían buen desayuno, nunca nos limpiaron los cuartos y por mas que les dije que queria colocar la targeta de la empresa a la que trabaje, ellos me sacaban dinero de mi targeta personal.
Business response:
Dear Guest we apologise for any inconvenience. Regarding you credit card issue, we informed you and still give you time till next day .
overpriced for unclean, outdated property it was old, dingy, needed paint staff was not friendly and seemed put out to check me in towels were hard smell of mold not one thing it was old, dingy, and moldy
Business response:
Dear Basham Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,... read more
horrible everything nothing
Business response:
Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, ... read more
Frequently asked questions about La Quinta Inn & Suites Seguin
How is La Quinta Inn & Suites Seguin rated?
La Quinta Inn & Suites Seguin has a 3.8 star rating with 2,080 reviews.
When is La Quinta Inn & Suites Seguin open?
La Quinta Inn & Suites Seguin is closed now. It will open at 12:00 p.m.