La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are sorry that your experience did not meet your expectations but we are equally thankful for giving us helpful feedback. Your feedback is important to us. Rest assured that improvements are underway to enhance the overall experience of our valued guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. 

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear your appreciation of our facilities overall. We strive to provide exceptional service and create a welcoming atmosphere for all our guests thus we thank you for your feedback about our elevators which has been recently fixed. 

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us as we always goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon. 

Business response:

Thank you for taking the time to share your feedback. We’re so glad to hear your appreciation about our staff and clean facilities. However, we sincerely apologize for the inconvenience caused by the elevator being out of service during your stay. We completely understand how frustrating it can be—especially when you're on vacation and traveling with luggage. Please know that restoring full functionality is a top priority, and we’re working diligently to resolve the issue as quickly as possible. We truly appreciate your pati... read more

Business response:

Dear Diana, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your positive rating and we are glad to know your overall satisfaction during your stay. Your feedback is very important to us as a Wyndham Rewards Member. Here at La Quinta Sawgrass Mills , we aim to uphold the highest standards and exceed your expectations. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Management 

Business response:

Dear Deroci, Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us. Your kind words mean a lot to our team. We strive to provide exceptional service and create a welcoming atmosphere for all our guests. We look forward to welcoming you back on your next visit! With appreciation, Hotel Management 

Business response:

Dear Hans, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the elevator being out of service during your stay. We completely understand how frustrating it can be—especially when you're on vacation and traveling with luggage. Please know that restoring full functionality is a top priority, and we’re working diligently to resolve the issue as quickly as possible. In the meantime, our staff is always available to assist with luggage or any other needs to make your sta... read more

Business response:

Thank you for your kind words! We’re delighted to hear that you enjoyed our rooms and that our team’s service made a positive impression on your stay. Your feedback regarding the breakfast is appreciated—we understand the importance of variety, and we’ll take your comment into consideration as we work to improve. We hope to welcome you back again soon! Warm regards, Hotel Management