La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is important to us. We’re glad to hear you enjoyed the breakfast and found your stay overall to be pretty good. We sincerely apologize for the musty smell you experienced in the room. This is not the experience we want for our guests, and your comments have been shared with our housekeeping and maintenance teams so we can address ventilation and odor concerns promptly. We appreciate you bringing this to our attention and... read more

Business response:

Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. Your feedback is valuable to us as we always goal to meet and exceed your expectations, and continuously strive to provide you with the most exceptional service. We hope you had a memorable stay with us and we look forward to welcoming you again soon. With appreciation, Hotel Management 

Business response:

Thank you for sharing your feedback with us. We’re happy to hear that you found the hotel to be a good value and enjoyed our nice area and convenient location near shops, restaurants, and the Florida Panthers arena. We also appreciate your comments regarding breakfast. While we’re glad it met your basic needs, your feedback about variety has been shared with our team as we continue reviewing ways to improve our breakfast offerings. Thank you again for choosing to stay with us. We hope to welcome you back on your next visit. ... read more

Business response:

Thank you for sharing your feedback. We’re glad you enjoyed our convenient location. We apologize that the breakfast area felt too crowded during your visit. Your comments have been shared with our team as we continue exploring ways to improve the breakfast experience and guest comfort. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback with us. We’re glad to hear that your overall stay was good. We sincerely apologize that the breakfast did not meet your expectations and that the room lighting was not satisfactory. Your comments have been shared with our team as we review improvements to both our breakfast offerings and room amenities. We appreciate your feedback and hope to have the opportunity to provide a better experience on your next visit. Sincerely, Hotel Management