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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor
Regular El aseo Nos dijeron que había desayuno, nunca cumplieron, las habitaciones nunca limpiaron ni cambiaron sabanas.
Business response:
Dear Juana Thanks for taking the time to write about your experiences at our Sunrise Sawgrass Mills La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Sincerely, General Manager
Bad
Bad No te dan ningún tipo de atención, bajo la disculpa del Covi 19, no te limpian la habitación, no te dan café, no te dan desayuno, en otras palabras, es una porquería. Saber que hoy me podía ir de este lugar
Business response:
Estimado Moshe He recibido su comentario sobre Sunrise Sawgrass Mills La Quinta. Al parecer hemos fallado en cumplir con sus expectativas. Aprecio su retroalimentación, ¡definitivamente ésta no es la experiencia que queremos que usted tenga cuando se aloja con nosotros! Su retroalimentación nos ayudará a mejorar nuestra operación. Tenga la tranquilidad de que sus comentarios serán compartidos con nuestro equipo, y de que a través de comentarios como el suyo somos capaces de mejorar. Gracias una vez más por su tiempo, y esper... read more
Disappointing The beds were horrible very bad you could feel the springs and wires. The ac was off when we checked in and in the morning there was dust everywhere that came from the vent. Very small room for handicap accessible request and only one bed available so had to get a roll away bed which was even worse than bed. Lynch was very polite and respectful and did what he could.
Business response:
Dear Mimi Thank you for choosing LaQuinta Inn & Suites Sawgrass for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for the conditions of the bed and the AC. Rest assured that I will be speaking directly with all the team members who played a role in your experience. It is our responsibility to assure that our guest feels assured and optimistic about their stay with us. I will use your feedback to help us understand and develop winning habits fo... read more
Disappointing Bad service weird calls in the middle of the night so far one of my worst experience s Location only
Business response:
Dear Felix Thanks for taking the time to write about your experiences at our Sunrise Sawgrass Mills La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Sincerely, General Manager
Bad Dice que incluye desayuno y cuando pagas te dicen que no dan desayuno por el covid. Si no van a dar desayuno así sea por el covid no deberían ofrecerlo al reservar. Demasiada gente fumando el olor en el pasillo insoportable, los baños tapados ducha e inodoro. Un total desastre me quede porque era tarde y estabamos muy cansados.
Business response:
Estimada Jeniffer He recibido su comentario sobre Sunrise Sawgrass Mills La Quinta. Al parecer hemos fallado en cumplir con sus expectativas. Aprecio su retroalimentación, ¡definitivamente ésta no es la experiencia que queremos que usted tenga cuando se aloja con nosotros! Su retroalimentación nos ayudará a mejorar nuestra operación. Tenga la tranquilidad de que sus comentarios serán compartidos con nuestro equipo, y de que a través de comentarios como el suyo somos capaces de mejorar. Gracias una vez más por su tiempo, y es... read more
I will not be going back to stay at that particular place. What I did not like is the fact that my wife is deaf and closed caption did not work on the television staff could not figure out how to work closed caption on the television and they even tried it another room and they cannot get it to work. So there was no television for either one of us. I am hearing she is deaf but I would not afford myself the luxury of something that she cannot have as well as simple as closed caption television. The staff give me a number to c... read more
Business response:
Dear Brian Thank you for choosing LaQuinta Inn & Suites Sawgrass for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for the staff not knowing how to get closed caption on the TV's. Rest assured that I will be speaking directly with all the team members who played a role in your experience. It is our responsibility to assure that our guest feels assured and optimistic about their stay with us. I will use your feedback to help us understand and d... read more
Very Poor El olor del cuarto
Business response:
Dear Julian We're disappointed that your experience with us was less than ideal. Your experience is not on par with the level of service we work to provide. We'll be addressing your concerns about the odor in the room with the appropriate members of our team moving forward and we look forward to sharing a more positive experience with you soon. Sincerely General Manager
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 8,756 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.