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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing That you can't use chime card to pay. First time that chime card couldn't be use.
Business response:
Dear Frank I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, General Manager
Hotel was dilapidated and shabby. Questionably clean. To go pre packaged offering would have been a reasonable offring instead Breakfast was discontinued due to COVID and no alternatives were offered, even though it was sold with it...if I am not mistaken.
Business response:
Dear Stephen, Thank you for your feedback of your recent stay with us. We understand you were unhappy that breakfast was not being served even though Booking.com says it is included. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. Thank you General Manager
Very Poor The toilet was meant for a two year old and would not flush on the first attempt.The pillows were dirty/stained. The ceiling fan was dusty. I would not recommend it. The staff handled the check in/out with professionalism.
Business response:
Dear Jaclin, I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, General Manager
No Breakfast. So sad. Price to high. No Breakfast, prices should be no more then $60 a Night. No Workout facilities. Location, Staff,and Bed,
Business response:
Dear Valued Guest I appreciate you taking the time to tell us about your experience at La Quinta Sunrise. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, General Manager
Disappointing No había desayuno
Business response:
Estimado(a) huespede Gracias por tomarse el tiempo para escribir acerca de su experiencia en Sunrise Sawgrass Mills La Quinta. Utilizaré su retroalimentación para poder continuar proporcionando la mejor estancia posible. Espero que usted considere nuevamente a La Quinta Inn and Suites como su elección de alojamiento durante sus viajes. Sinceramente, General Manager
i was there for a short stay, but i just dealt with it coffee horrible no hand sanitzer or masks available upon entry my door latch and bolt did not work i asked for a queen, but got two beds not clean
Business response:
Dear Carla, I’ve received your review of La Quinta Sunrise Sawgrass Mills. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! I am confused though as we have multiple sanitation stations through the lobby, as well as little sanitizer bottles and mask at the front desk upon request in plain view. But it may seem you are reviewing the wrong hotel as I do not see a reservation in our system with your name on it. Thanks again for your time, and hope we’ll see you back with... read more
Poor
Poor quality place No elevator service. No breakfast. No coffee supplies in Lobby. No wash cloth in rooms. General appearance run down facility. won't stay with LaQuinta again !!!
Business response:
Dear Jeffrey I’ve received your review of La Quinta Sunrise Sawgrass Mills. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincer... read more
Poor
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 8,756 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open at 9:00 a.m.