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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mi estadía en Estado de las habitaciones, poco descuidado, los colchones de las camas estaban en pésimo estado, además reservamos hospedaje con desayuno incluido y así nos cobraron y en el check in nos indicaron que no estaban dando el desayuno, eso tuvo que haber quedado claro antes de reservar. Locación
Business response:
Estimada, por tomarse el tiempo para escribir acerca de su experiencia en Sunrise Sawgrass Mills La Quinta. Utilizaré su retroalimentación para poder continuar proporcionando la mejor estancia posible. Espero que usted considere nuevamente a La Quinta Inn and Suites como su elección de alojamiento durante sus viajes. Sinceramente, Gerente General
Incumplimiento No realizaron servicio de cuarto, nos negaron el desayuno que estaba contemplado y abonado
Business response:
Estimada Hector,, por tomarse el tiempo para escribir acerca de su experiencia en Sunrise Sawgrass Mills La Quinta. Utilizaré su retroalimentación para poder continuar proporcionando la mejor estancia posible. Espero que usted considere nuevamente a La Quinta Inn and Suites como su elección de alojamiento durante sus viajes. Sinceramente, Gerente General
Very Poor
No daban desayuno No dieron desayuno La ubicación
Me atendieron súper mal, ademas yo pague por los desayunos y cuando estuve en el hotel me dijeron que no habían desayuno
Disappointing
Horible...sorry Smell was horrible not only on the hall ... inside the room too. I believe was the carpet. I slept with the mask. And even with that I smell it. Crew gave me a bottle wit liquid but didn't help. I have to leave and I reservate in the one on plantation and Peter's road. Crew was friendly
Business response:
Dear Mileydie We're disappointed you faced such challenges during your time with us. We strive to provide quality service and convenience for our guests. It's unfortunate our team didn't go above and beyond to ensure you have a lovely experience. We expect more from our team. We understand the frustration in the inconsistencies you've experienced. We'll address your concerns with our team moving forward. Sincerely, General Manager
Not relaxing or clean No breakfast like it stated smelt like mildew workers when we checked in misrule unfriendly requested roll out Ned when booked did not have it set up worker said they did not have one but then found one Breakfast not served they used Covid as an excuse now voucher for donuts drink ext location ok smelled like mildew as soon as u entered
Business response:
Dear Philips Thank you for choosing LaQuinta Inn & Suites Sawgrass for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for not serving Breakfast. Rest assured that I will be speaking directly with all the team members who played a role in your experience. It is our responsibility to assure that our guest feels assured and optimistic about their stay with us. I will use your feedback to help us understand and develop winning habits for you and gu... read more
Mala experiencia Personal masculino de color poco comunicativo, parecía que me hacía un favor atendiéndome, no hablaba español y si sabía no le daba la gana de contestar, parece q este individuo acomplejado está mal pagado o no gusta de su trabajo; Sra cubana muy atenta y servicial, personal así deberían tener Ubicación
Business response:
Estimado Danilo He recibido su comentario sobre Sunrise Sawgrass Mills La Quinta. Al parecer hemos fallado en cumplir con sus expectativas. Aprecio su retroalimentación, ¡definitivamente ésta no es la experiencia que queremos que usted tenga cuando se aloja con nosotros! Su retroalimentación nos ayudará a mejorar nuestra operación. Tenga la tranquilidad de que sus comentarios serán compartidos con nuestro equipo, y de que a través de comentarios como el suyo somos capaces de mejorar. Gracias una vez más por su tiempo, y espe... read more
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 8,756 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.