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La Strada
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Our servicer Miss "Jessica" was very pleasant until we received our bill. We were charged for an appetizer of $18 ~ we then called Jessica to our table to inquiry about the charge but before we could utter a word, she said....OH! The calamari! Yes I will fix your bill and then she tried to blame another service because she left our tab open on the computer. But seriously....if she knew it was on there why did she NOT remove it before giving us the bill. Therefore, instead of her getting the extra $18 she tried to get away wi... read more
Business response:
Thank you for taking the time to share your experience with us, Carolyn. We hope to welcome you back soon for an opportunity to better serve you.
Service was horrible the waiter was too busy waiting on the high roller table and the bigger parties so the bus boy became our waiter. If they think you don’t have money they won’t give you the time of day.
Business response:
Thank you for providing your feedback and letting us know about your experience, Opentable. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. La Strada
The mushroom ravioli was good, but our service was terrible. Our server was inattentive, forgot to bring us one the apps we ordered and did not check on us periodically throughout our meal. We were stuck waiting for a very long time, and luckily the hostess came by and we asked her for the check and to go boxes. I was very shocked at how bad the service was.
Business response:
Thank you for providing your feedback and letting us know about your experience, Sarah. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope we can look forward to an opportunity to better serve you and earn your 5-star rating in the near future. La Strada
Went for a celebratory dinner with my spouse and were expecting much better food. The appetizer LA CAPRESE was wonderful as was our wine. The shellfish in my seafood linguine were so tough they wound up in my napkin. Our other entree was good but we were hoping for very good (VEAL OSSOBUCO) Service was very good and attentive as was help selecting our wine. Very beautiful setting/dining room. Would try it again but be more particular with the entrees.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the manager for assistance while you were our guests. Once again, we hope you accept our apologies. We look forward to an opportunity to better serve you in the near future.
This had to be one of the worst experiences of my life. I've eaten there many times before and always amazing service but this time i brought my kids and we did not get dressed up for it so apparently we were not good enough for who ever the new person was that was seating that night. I will never return. She ruined my daughter and sons birthday dinner. Never even got to look at a menu.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. The enjoyment of our guests is our top priority and he/she will always make every effort to remedy any such issues to your utmost satisfaction. We hope you accept our apologies for whatever the circumstances may have been. We look forward to an opportunity to better serve you in the near future.
I had the lamb special and my boyfriend had the veal. He was told it was a big size portion of veal. When it was brought out to us the “veal”was covered in fat with 2 huge pieces of bone in it that made up half the piece of meat. I also tasted nothing like veal which we’ve had many times before. It tasted more like pork. When we asked how our food tasted we told our server it wasn’t any good. She said she would talk to her manager and that they would comp it. Her manager could be bothered to come talk to us because he was to... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We sincerely wish you had insisted on speaking with the manager to make him aware of your disappointment. The enjoyment of our guests is our top priority . Once again, we hope you accept our apologies and look forward to an opportunity to better serve you in the near future.
Nice restaurant. The ambiance is nice and relax. the host and our server Alek did a great job. The food wasn't great at all. I ordered the Risotto with shrimps and my wife ordered the pan-seared fish with spinach and both dishes were with little or flavor at all.
Business response:
Thank you for sharing your feedback, Jonas. We'll be sharing your comments with our chef and sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. La Strada
Food was Luke warm and had little flavor. I was disappear I had heard good things about this place
Business response:
We're saddened to hear we failed to meet your expectations, Dalila. Thank you for providing your feedback and letting us know about your experience. We hope you took the opportunity to connect with the manager for assistance during your visit.He will always make every effort to remedy or replace any dish and/or beverage to your utmost satisfaction.We hope you'll give us another try and allow us the opportunity to better serve you in the near future. Thank you again for letting us know La Strada
Alek was our server and he was fantastic!
Business response:
Thank you for sharing your review. We'll be sure to share your praise with Alek and our team. We look forward to your next visit! La Strada
Frequently asked questions about La Strada
How is La Strada rated?
La Strada has a 4.5 star rating with 5,855 reviews.
When is La Strada open?
La Strada is closed now. It will open at 5:00 p.m.