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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it.
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
A basic property. No decaf coffee in rooms for the coffee maker. No desk help at Lady Luck check in. My creamer in casino for my coffee half and half was curdled. Just not putting customers first. If all you need is a bed for the night it was fine. Plus the TaCo eatery opened about an hour late for lunch. They just didn’t care about quality service
Business response:
Mary thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.
Good until checking out It was a nice stay, easy and quick check-in. The only thing was housekeeping started knocking on door before 9AM when check-out isn't until 11AM, the day I was leaving, so that was a little upsetting, then knocked a few more times to see if I had checked out yet?
Business response:
Thank you Summer for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Bathroom needs a good cleaning. Not sure if it was blood, food or soda but it was everywhere. Didntbwsnt to touch the bathroom door it was pretty bad
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
MONEY :) VERY CLEAN ROOM, COMFORTABLE BED, VERY NICE ROOM
Business response:
Shelly, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
Room was clean ,plenty of towels and parking was free and indoors
Business response:
Thank you Socorro for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Kinda stinky in the room
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Great weekend getaway My husband and I were pleasantly surprised by Lady Luck this weekend. Check-in was a breeze with their check-in kiosk. Parking was easy and free. The room was comfortable and clean. And it's in the perfect location, perfectly situated in the heart of Black Hawk, with the Isle and Monarch right there and the Ameristar and others a short walk. We will definitely stay again.
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 4.3 star rating with 7,095 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open at 12:00 p.m.