Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,220 reviews

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Dean

3 years ago

Very Good They charged me a resort fee on top of the one you said was included in my price.

Business response:

We appreciate your feedback, Dean! Have you had an opportunity to speak with a Hotel supervisor during your stay? They have the capability to look into your account to ensure you weren't charged twice. We hope you are able to find a resolution and we look forward to seeing you again soon!

Steve

3 years ago

Clean rooms but do not depend upon escalators or elevators Elevators and escalators still have issues Location and maids.

Business response:

We appreciate your feedback, Steve. We are happy to see you enjoyed your overall stay with us and we hope to welcome you back again very soon.

Lening

3 years ago

Wonderful

Business response:

Thank you for taking the time to share your experience with us, Lening! We can't wait to welcome you back for another great time at Lady Luck Casino Black Hawk soon.

Stacie

3 years ago

Exceptional

Business response:

Thank you for reviewing us, Stacie! We are very pleased to learn you enjoyed your overall visit with us at Lady Luck Casino Black Hawk.

Christi

3 years ago

Good

Business response:

We appreciate your great rating and review, Christi! Please visit again soon!

Marc

3 years ago

Good

Business response:

Thank you, Marc. We hope to welcome you back again very soon.

Anonymous

3 years ago

Wallace It was a nice room...kinda cold and couldn't turn up heat. No coffee sucked... Location, and room was nice

Business response:

We appreciate your feedback, Anonymous. We are working with our vendor to check on the thermostats and regulate the temperature in our rooms. We hope to welcome you back again very soon!

Doreen

3 years ago

Very Good Cold water faucet did not work! Water smelled terrible and made the whole room smell!

Business response:

Thank you for your feedback, Doreen. We are working with our Facilities team to check up on the plumbing. We hope to welcome you back for a great stay in the near future.

Chris

3 years ago

Very Good

Business response:

Thanks, Chris!