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Lady Luck Casino Black Hawk

4.3

About this business

Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it. 

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.36,768 reviews
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Melanie 
2 years ago

the room was not so good asked for raised tiolet didnt get it thouhgt i asked for handicap room the girl that checked us in was kind of rude 

Business response:

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck. 

Anonymous's profile image
Anonymous 
2 years ago

Good 

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

Anonymous's profile image
Anonymous 
2 years ago

Good and clean hotel but breakfast not included and they charged 14$ resort fee for nothing 

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

Anonymous's profile image
Anonymous 
2 years ago

Just an ok stay. The CheckIn and checkout process is a bit cumbersome. Between parking on right floor and area to having desks in different buildings closed and opened at different times. I spent 30 minutes trying to find a live person to discuss overcharges and Expedia receipt which said I paid all up front and then the hotel charged me about PLUS a holding fee. A big pain. It is a casino so most people are there for that reason. We just needed a place to stay while visiting friends. Was not the easiest in and out location.... read more

Business response:

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck. 

James's profile image
2 years ago

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

Anonymous's profile image
Anonymous 
2 years ago

We had a great time. Room was very nice. Very scenic town with plenty to do. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Anonymous's profile image
Anonymous 
2 years ago

A trip just to check in We arrived and had to go to a different property to register. And then drive to the property we were staying at. It was confusing to find where to go to even get to our room. when we were trying to leave, the exit to the garage was hidden by a large pillar with no signage to indicate that the door was back there. 

Business response:

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day. 

Anonymous's profile image
Anonymous 
2 years ago

Property was fine 

Business response:

Thank you for taking the time to share your feedback with us, Anonymous! 

Nancy's profile image
2 years ago

Frequently asked questions about Lady Luck Casino Black Hawk

How is Lady Luck Casino Black Hawk rated?

Lady Luck Casino Black Hawk has a 4.3 star rating with 6,768 reviews. 

When is Lady Luck Casino Black Hawk open?

Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.