Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,221 reviews

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Anthony

3 years ago

Exceptional

Mike

3 years ago

Good Needed extra pillows and blankets, needs more towels. It was quite

Business response:

We appreciate your feedback, Mike. We hope to welcome you back again very soon.

Deer

3 years ago

Professional I liked everything Very nice employees

Business response:

Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Lady Luck Casino Black Hawk and appreciate you taking the time to share your experience.

Jennifer

3 years ago

Exceptional

Craig

3 years ago

Exceptional

Marco

3 years ago

Exceptional Ubicación limpieza

Business response:

Thank you for your spectacular review. We are thrilled you enjoyed all that Lady Luck Casino Black Hawk has to offer and hope to welcome you for another great visit very soon.

Elma

3 years ago

Exceptional

Business response:

We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Lady Luck Casino Black Hawk

Steve

3 years ago

Clean comfortable rooms - poor maintenance of elevators and escalators. Maintenance of elevators and escalators are terrible. The call buttons on most of the elevators would not work. Sometimes had to push down button to go up. Up button completely inoperative. Escalator to go down to casino inoperative. Both of these issues are constant. Stayed here several times in last 2 months and no changes. One would think they could try to fix at least some things. Elevators reported to management on every stay. The clean and comforta... read more

Business response:

Thank you for taking the time to share your experience with us, Steve! We have passed along your comments concerning the escalators to our maintenance department. We look forward to your next visit at Lady Luck Casino Black Hawk!

Cynthia

3 years ago

Good The pillows were terribly uncomfortable

Business response:

We appreciate you taking the time to provide your feedback, Cynthia. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.