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Lady Luck Casino Black Hawk

4.3

About this business

Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it. 

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.36,769 reviews
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Jimila's profile image
Jimila 
3 years ago

Business response:

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck. 

Rabah's profile image
3 years ago

Business response:

Thank you so much for taking the time to review us, and of course for the wonderful score. We look forward to your next trip, good luck  

SCOTT's profile image
3 years ago

Ok property. When you check in for your stay, park at the Isle parking garage and go to check in. You can move your car to Lady Luck.This will save you some walking. No food service until 11am.Thx covid. Go to Red Dolly for breakfast. 

Business response:

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck. 

Christine's profile image
Christine 
3 years ago

Ok place Not as clean as I expected. And hard to find your correct elevator. Refrigerator did not get cold. 

Business response:

Wow, THANK YOU for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon. 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Anonymous's profile image
Anonymous 
3 years ago

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We will definitely accommodate requests such specific rooms (based on availability) for our guests and most of the time it's not an issue, however 'm sorry that we were not able to do that on your recent trip. We are constantly striving increase our customer service and your review will help in this effort, thank you and have a great day 

Felicia's profile image
Felicia 
3 years ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Carole's profile image
Carole 
3 years ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon. 

Donna's profile image
3 years ago

Reservation desk 2 blocks away It was unbelievable the distance we had to walk to get to desk services. We had a problem with our electronic key. The desk was close and we had to go to the isle of Capri service desk for help. It was a walk inside at least 2 city blocks through the isle of Capri casino. This is not a place to stay if you are having trouble breathing, walking, or have a medical condition. The person at the check in desk was not friendly. 

Business response:

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck. 

Frequently asked questions about Lady Luck Casino Black Hawk

How is Lady Luck Casino Black Hawk rated?

Lady Luck Casino Black Hawk has a 4.3 star rating with 6,769 reviews. 

When is Lady Luck Casino Black Hawk open?

Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.