Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,848 reviews

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Anonymous

4 years ago

Business response:

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.

Anonymous

4 years ago

Never got room daily housekeeping and seems like this hotel was not too priority compared to sister property connected and is severely under staffed

Elizabeth

4 years ago

Amazing

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

Anonymous

4 years ago

Very little customer service had to check in at the Isle casino/hotel next door

Business response:

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.

Anonymous

4 years ago

Business response:

Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.

Anonymous

4 years ago

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

Anonymous

4 years ago

Wonderful stay We booked last minute for the evening of July 3rd. Check in was a breeze. They were friendly and courteous. Checkout was contactless. The room was very nice, clean, decent sized bathroom, fridge also. We didn't spend much time in the room, but we plan on staying again!

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

Anonymous

4 years ago

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!

Anonymous

4 years ago

I liked that the room had a refrigerator as a standard.

Business response:

- Your gracious comments are very much appreciated! We are thrilled that you enjoyed your time at Lady Luck Casino Black Hawk. We are committed to making your future visits as good as this one.