Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

Get directions

3.89,227 reviews

Select a rating

Paula

5 years ago

Pleasant Booked at Lady Luck. Didn't get room there though ( they had no clean ones). Was givien room at the Isle, same price. BUT WAS NOT WHAT I WANTED.. No resturants open late. Couldn't get food at 9 pm. Ate cookies, & chips for dinner. Guess they cater to stoners. Close to Monarch casino where slots were looser, & had 24/7 food. The Isle was tight, & not as fun. Spent 400$ and never once saw a waitress.

Business response:

We are sorry to hear about your poor experience, Paula. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first

Anonymous

5 years ago

Some luck Way too far to get checked in Nice room

Business response:

We appreciate your feedback, Anonymous. Thank you for sharing your experience with us. We hope you visit again soon.

Jeremiah

5 years ago

Exceptional

Business response:

We’re thrilled you enjoyed your time with us, Jeremiah!

Ryan

5 years ago

Wonderful

Smoke

5 years ago

Good For some reason, there were some bookkeeping issues with the room, but it worked out. I also felt the absence of an extra blanket, I got by without it and probably could have gotten one, but it was late when I noticed, which is why the closet should have one, etc

Business response:

We appreciate you taking the time to provide your feedback, Smoke. We are glad to hear you enjoyed your overall stay with us and hope you visit again soon!

Mike

5 years ago

Pleasant No front desk

Business response:

We appreciate you taking the time to provide your feedback, Mike.

Tony

5 years ago

Great place Not much at all. Everything and everyone were great. The check in staff were awesome. Fantastic customer service.

Business response:

Hi Tony! Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Lady Luck Casino Black Hawk. We appreciate you taking the time to share your experience.