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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it.
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Very big thanks to you for the great rating!!! Ill be sure to share with the front desk staff, have a great day :)
ad customer service The person at the check in was not friendly at all. He was rude and had no customer service experience. When we asked an employee about the ice machine not working. His response was that , that was not his problem. WAs not satisfied with their service.
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. I will remind our front desk staff to always be more receptive and helpful when faced with this type of situation. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Business response:
Thank you for taking the time to review us, and of course for the great score. We look forward to your next trip, good luck
Business response:
Thank you for taking the time to review us, and of course for the great score. We look forward to your next trip, good luck
Business response:
We sincerely appreciate the five stars! Thank you, Lady Luck Casino Black Hawk
Room was hard to find with no help from staff .told to use elevator to 10th floor that doesn't exist
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. I'm happy to inform you that we will be installing property maps in the near future to aid you in navigating the area. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Great overall
Business response:
Thank you for taking the time to review us, and of course for the great score. We look forward to your next trip, good luck
Business response:
Thank you for taking the time to review us, and of course for the great score. We look forward to your next trip, good luck
Casino Stay The facility was perfect for our overnight stay. Our only issue was the check-in. The check-in for Lady Luck was at the Isle Casino. We had to drag our suitcase to the next casino to check-in then back to Lady Luck to go to our room.
Business response:
Wow, THANK YOU for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. I am sorry that our staffing levels at that time prevented us from opening the lady luck front desk, we have resolved that issue so that your next trip is a much better experience. Good luck and we look forward to seeing you again soon.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 4.3 star rating with 6,769 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open at 12:00 p.m.