Lady Luck Casino Black Hawk

3.8

Casinos
Black Hawk, CO

About this business

Arts & Entertainment Casinos

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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3.89,370 reviews

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Sanchez

2 years ago

Wonderful

Business response:

We're so happy to see you had a wonderful time with us, Sanchez! We look forward to seeing you again very soon!

Salvatore

2 years ago

Exceptional

Business response:

Thank you for your exceptional review, Salvatore! We appreciate your positive feedback and are delighted to hear that you had a great experience at Lady Luck Casino Black Hawk.

Keith

2 years ago

Good

Business response:

We appreciate your feedback, Keith!

Leilanni

2 years ago

Very Good

Business response:

Thank you, Leilanni! We look forward to welcoming you back again very soon!

Mier

2 years ago

Very Good

Business response:

Thank you for your review, Mier! We appreciate your feedback and are glad to hear that you had a very good experience at Lady Luck Casino Black Hawk.

Renee

2 years ago

Exceptional There was no ice container in our room I spoke with housekeeping in spanish and English asking for a container they said they would bring my room one I could hear them talking amongst themselves saying there were no more. Nobody came to my room no body called my room for followup. This should have been resolved and it never was. We stay here all of the time

Business response:

Thank you for bringing this to our attention, Renee. We apologize for the inconvenience you experienced with the ice container in your room. We appreciate your feedback and will address this issue with our housekeeping team to ensure it doesn't happen again.

Marisol

2 years ago

Exceptional

Business response:

We appreciate your great feedback, Marisol! Please visit us again soon!

Aracelia

2 years ago

Great time Room was very clean. Short walk to other casinos and great restaurants

Business response:

Thank you for your positive review, Aracelia! We're glad to hear that you had a great time at Lady Luck Casino Black Hawk. We take pride in maintaining clean rooms and providing easy access to nearby casinos and restaurants. We appreciate your feedback and hope to see you again soon!

Anonymous

2 years ago

Pleasant We had stayed there before and it was okay, but this time our room was so hot and we couldn't adjust the thermostat. The beds were uncomfortable and the pillows were super soft. That it was in blackhawk.

Business response:

Thank you for your feedback regarding your recent stay at Lady Luck Casino Black Hawk. We apologize for any inconvenience you experienced with the temperature control in your room and the comfort of the beds and pillows. We appreciate your continued support and hope to have the opportunity to provide you with a more enjoyable stay in the future.