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Lakewood Chevrolet
- Car Dealers
- Edmonton, AB
About this business
Location details
9150 34 Ave NW, Edmonton, AB, T6E 5P2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Update: 2024 CHEVROLET SILVERADO RST. If you recall I had bought this truck in July had 1800kms and the truck put me in LIMP MODE. service had my truck for 6 weeks, replaced everything from the fuse box, wiring hardware, multiple modules and more. I am now at 4000km and the truck went I to LIMP MODE AGAIN...LEAVING ME WITHOUT MY TRUCK AGAIN! NO WORD ON WHEN ILL BE GETTING IT BACK..... THIS IS WHAT YOU GET WITH NEW TRUCKS THESE DAYS.
Bought the truck with 30km 2024 Silverado RST within 1,200kms the truck had over 1200 engine codes which put my truck in LIMP MODE! Found a dent in the door! Really wish I had a rental at the moment...
Lack of communication and never know if they will call back and were hard to make a deal with
Business response:
We are so sorry your vehicle took longer than expected due to delays in shipping, we hope the loaner vehicle we provided in the interim was suitable for your needs? If not, please reach out directly and let us know how we can make this right.
I recently took my 2022 Chevrolet Equinox RS in for an oil change and to have my cabin air filter changed out. I had attempted to change the cabin filter myself (it is a fairly simple procedure, the cabin air filter is located behind the glove compartment and is easily accessed except for the two 5.5 mm screws that have to be removed before you can gain access the cabin air filter). I do not have a 5.5 mm socket ( I have a 5.0 mm socket and 6.0 mm socket so I had to have the techincian do it ) I could not remove the nuts to ... read more
Maby I’m small town but I have tried to like dealing here but just can’t. Bought new 2024 Tahoe after poor prep on the new ride and handful of small details not being looked after properly I finally brought it back for the first time (I live 2 hrs out of the city) was owed 2 free oil changes I have but 24,000 km on this since Dec as drive to hockey all over and US holiday this winter. Anyway was told they only honor the changes to 24,000 km which I’m just over. You guys are rediculous. I also own a 2019 corvette which I have... read more
Business response:
Hi Brent, we are really disheartened to hear of your experience. Can you please reach out to us at marketing@lakewoodchev.com and we will happily cover an oil change for you. Thank you.
Went in to Lakewood to take a car for a test drive. I am a previous customer and in there system as confirmed by the salesman after I gave him my DL. To take the car for a test drive he wanted my credit card. Im a 69 year old guy who has purchased more than one vehicle from Lakewood. I said no credit card and Carlos said no test drive. I left the dealership. I am sure my treatment will be better at Sherwood Park Chevrolet. Good lock Carlos with you test drive policy.
Business response:
Hi Ron, we really apologize the experience you had with us was not what you expected. However, it is part of our policies now that we ask for credit cards to authorize test drives, due to issues in the past with some customers. Unfortunately, even being a long-time customer, we have to adhere to our policy. We hope you understand. Thank you,
This will be my second subpar review … I booked an appointment to get my 2015 Equinox serviced at Lakewood Chevrolet for Friday, April 5, 2024. Onstar reported a problem with my battery/starter connectivity. As it was due for an oil change, I requested an appointment to get both done. I brought the vehicle in at 07:30 AM that morning and would leave it while I attended other matters. I returned to the service department at 13:30 hrs that afternoon to check on the vehicle as I was in the vicinity. The oil change was completed... read more
Business response:
Hi there, we apologize we were unable to get an electrical technician to look at it in the time frame you were hoping for. We hope we can make it up to you in the future.
The worst dealership in Edmonton. Hands down. Wouldn’t trust these guys if you paid me. Never ever coming to this joke of a dealership again.
Business response:
Hi Tarek, we are really disappointed to hear about your experience. However, we are unable to find you in our system. Can you please reach out to marketing@lakewoodchev.com with your best method of contact so we may make amends? Thank you.
There’s always some sort of issue with service. The service manager is extremely condescending and unhelpful for anything, Always. Mechanics recommend expensive, unnecessary parts and services all the time, don’t diagnose problem after several visits, and refuse to do necessary work, even when specifically requested. Complete lack of customer service. Gave them one last chance & they lied to my face about a very obvious problem & ignored another. Perfect place to go if you enjoy burning $100 bills, several at a time, then go... read more
Business response:
Hi Leann, we are sorry to hear that your experience did not match your expectations for such an uncommon issue. We apologize for not being able to help you further.
Frequently asked questions about Lakewood Chevrolet
How is Lakewood Chevrolet rated?
Lakewood Chevrolet has a 4.6 star rating with 5,108 reviews.
When is Lakewood Chevrolet open?
Lakewood Chevrolet is closed now. It will open at 8:30 a.m.