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Lakewood Chevrolet
- Car Dealers
- Edmonton, AB
About this business
Location details
9150 34 Ave NW, Edmonton, AB, T6E 5P2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
traded my truck for a truck that had lots of problems bad service never returned my calls got my credit card info stolen never again
I purchase a Silverado 2500 in April 2021 and I pick it up in May 2021, the purchase went on without issue, the sales service was excellent. Just as a note, I live about 1 hour from the dealer, so shuttle does not work and going 2 cars does not make sense, meaning that i wait for my truck on site. The service on the other hand was not very good right from the start. They ask for 3 days to prep the truck with the options that I added (3M and tonneau cover), when I came to pick up the truck, the 3 M was not installed, so I reb... read more
Not happy! Truck has 36,000 km is a 2019 Chev diesel. Low coolant sensor in coolant tank needed replacement which is a problem in those vehicles. Had it in for another recall, told them the low coolant issue, they ran a diagnostic test (I’m a licensed mechanic) I had told them the issue already. They charged me for the diagnostic test. I feel that that should be a recall issue. My nephews had 70,000 km on it and was covered at a different dealer. My business will go elsewhere from now on.
I was told to go to the dealer to program my transmission sonic 2014 to get started but nothing happened after paying 200 Cad, they asked more 400 to assess the starting issues, not a single feedback what is wrong with my car, I just lost towing and 200.
I noticed my car's brake lights were always on. Suspected it was brake sensors because it was hard to get it out of park. Took it in and they confirmed my suspicions. Cost me $200 too! Got booked in the next day(because the diagnostic took all day), they call in the afternoon to tell me they accidentally ordered the wrong part. How does that even happen? It finally got fixed Friday afternoon. I absolutely appreciate the effort but likely lost a customer. Not impressed.
Noticed my cars brake lights were always on. Suspected it was brake lights. Took it in and they confirmed my suspicions. Cost me $200 too! Got booked in the next day(because the diagnostic took all day), they call in the afternoon to tell me they accidentally ordered the wrong part. How does that even happen? It finally got fixed Friday afternoon. I absolutley appreciate the effort but likely lost a customer. Not impressed.
This dealer disrespected me and my family and tried to sell us a cad way over our budget!
Business response:
Hello, we were unable to find your name in our system. If you would like to contact us directly to further discuss your experience please email marketing@lakewoodchev.com
The worst service and same issue within a week without care about wasting clients time. The new car got issue after 6 month and since year and half, it is serviced 4 times for 2 major issue.
Business response:
I had and have a bad experience with them and can't trust their repairs but i am obliged as it is under warranty
Turned my dream truck into a nightmare. Not buying my dream car here that's for sure!
Business response:
We've passed this along to our management. We appreciate the feedback in order to improve our processes.
Frequently asked questions about Lakewood Chevrolet
How is Lakewood Chevrolet rated?
Lakewood Chevrolet has a 4.6 star rating with 5,114 reviews.
When is Lakewood Chevrolet open?
Lakewood Chevrolet is open now. It will close at 6:00 p.m.