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Lakewood Chevrolet
- Car Dealers
- Edmonton, AB
About this business
Location details
9150 34 Ave NW, Edmonton, AB, T6E 5P2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had worst experience with this dealer. I won’t recommend dealer to anyone who is looking to buy used car. These guys are neither trustworthy nor transparent.
Business response:
Hello, we take your concerns very seriously but we are unable to find you in our system. Can you please reach out to marketing@lakewoodchev.com with the best method to reach you so we can get you in contact with our team? Thank you.
Dealership was unwilling to work with me at first and was giving me ridiculously low trade in value for my vehicle. It took me getting a bit mad and upset at them in order for them to actually work with me and give me a deal on a new vehicle that was actually fair. I felt pressured a lot of the time in the deal and Woodson stop getting calls from them. Overall, I was not impressed with the service at all and did not like how I was pressured through the stages of the deal.
3 water pumps plus other parts in 6 years - exactly 2 years apart - never again to go back there. On 3rd I went elsewhere. was told that was very strange to replace water pump every 2 years. The car has under 120 ,000 km. would I go back to complain NO tried that when I was given 400dollar estimate for a light bulb on my gear shift ( went to Toyota and was replaced for under 200. On talking to service manager at that time I explain I would complain to GM. His remark was go ahead its a big company they don't care. WOULD YOU G... read more
They do not make sure car is correctly fixed don’t have the customers interest won’t ever take car back to them
Business response:
Hello, thank you for taking the time to leave a review. We are always using customer reviews to better our practices. After bringing this forward to management, it was mentioned that we offered to book your vehicle in for a road test which you declined. We have attempted to rectify the situation but as it is your right to decline we can no longer do anything further at this time. We are sorry we were unable to find a solution together. Thank you
Was not pleased with Jamie and how our service was dealt with. Lost our service.
Bought my SVU in April (bought CPP plan and the extended warranty... when I bought ut I was promised (free cleaning, missing key and my sunglasses holder fixed) in June started to have transmission issues so I requested at the beginning of June. Back and forth with the sales department to get everything done at the sane time... On September 7th they called me to tell me that the transmission work was done but the rest will be done next week so I had to go get it and bring it back so my husband called Scott the GM (left 2 voi... read more
I have nothing to say beside I will never go back again the service is garbage sorry
I purchases a brand new 2023 Chevrolet Blazer (July 17, 2023). When I went to pick up the car there were a few minor scratches on the car, at this point the car salesman said I could take the car and bring it back in a few weeks to have the scratches repaired. I was very nervous about this because of past experience. A few hours after I left I noticed that the passenger door was also not aligned properly so I sent them a message and pictures. He said don't worry just show it when I drop it off for the paint. On Friday Aug 18... read more
I've been coming to the dealer for all my service needs for going on 30 years. In all that time, this is the first time my service needs were not met. On my last visit for an oil change, I was informed that both lower control arms needed replacing and a CV boot was split. Considering my vehicle was pushing 175,000 km's, that's not unusual. I gave my verbal consent to do the needed repairs. The oil was changed, the lower control arms replaced but there was no repair on the split CV boot nor mention of same on the work order. ... read more
Business response:
Thank you for your detailed review. We will be using this as a learning experience for the future. We hope to exceed your expectations next time!
Frequently asked questions about Lakewood Chevrolet
How is Lakewood Chevrolet rated?
Lakewood Chevrolet has a 4.6 star rating with 5,108 reviews.
When is Lakewood Chevrolet open?
Lakewood Chevrolet is closed now. It will open at 8:30 a.m.