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Lauren Pfaff of Mutual of Omaha Mortgage
- Mortgage Lenders
- Tampa, FL
About this business
Location details
8270 Woodland Center Blvd, Office 123, Tampa, FL, 33614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Lauren was positive about everything. She was quick and made things very simple. She always responded to any and all questions.
Business response:
It's great to hear that you found the process simple and that I could assist promptly with your questions, Erin. Being responsive and positive during the process is something I strive for. If you have any more inquiries in the future, please feel free to get in touch.
Verified by Mutual of Omaha Mortgage
Wonderful support from Lauren. Very responsive and encouraging. This is the second time that my family has worked with Lauren. I would highly recommend Lauren to anyone looking for mortgage options.
Business response:
I'm delighted to hear that you felt supported and encouraged throughout the process, Tracey. It’s gratifying to know that your family chose to work with me again. Thank you for recommending me to others seeking mortgage options. If there’s anything else you need, don’t hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Lauren is wonderful to work with.
Business response:
It's a pleasure to hear that you had a positive experience working with me, Salvador. Thank you for your kind words. If you need any more assistance or have further questions in the future, feel free to reach out.
Verified by Mutual of Omaha Mortgage
I was absolutely dreading this process. But from the very beginning, Lauren was so supportive and encouraging and made everything so easy. The fact that we were able to communicate through text was the first reason we went with Mutual Of Omaha, and the app was amazing. Everything just went so smoothly – we cannot say enough about how great this was. We have told everyone we know that they need to use you guys in the future.
Business response:
I'm really glad to hear that you found the process so supportive and straightforward, Amy. It's important to me that communication is convenient and effective, so I'm pleased that the use of text and the app made things easier for you. Thank you for sharing your positive experience with others. If there's anything else I can assist you with, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Lauren was extremely helpful and answered all questions that I had! She made the process so easy!
Business response:
I'm happy to hear that you found the process easy and received the answers you needed, Brittany. Being helpful and clear is always my aim. If you ever have more questions or need further assistance, I'm here to help.
Verified by Mutual of Omaha Mortgage
Be a little more up front with the closing cost expense & what is needed(totally) for proof of income.
Business response:
Thank you for your feedback, Robert. I'm glad to see you gave us a high rating, but I understand there's always room for improvement. On your next visit to Mutual of Omaha Mortgage, I will ensure to provide a more detailed explanation about closing cost expenses and income proof requirements. It's essential to me that you feel completely informed and confident in your decisions. Thank you for bringing this to my attention.
Verified by Mutual of Omaha Mortgage
Lauren took the riens right away and explained how and what needed to be done to achieve our goals. She was very responsive when I reached out to her with question.
Business response:
It’s great to hear that I was able to guide you through the process effectively, Patricia. I'm glad the explanations and responsiveness helped in reaching your goals. If you have any more questions or need further assistance, I'm just a message away.
Verified by Mutual of Omaha Mortgage
Your honesty and kindness made a great difference since you made the process simple and flawless. I would not hesitate to recommend Mutual of Omaha to any of my associates needing assistance in that area. My heartfelt appreciation to you and Rosa Duelks for making me smile again with.a sense of relief to continue that chapter of my life.Thanks again.
Business response:
Hi Ann, It was absolutely my pleasure to assist you and I'm thrilled to hear that you had a great experience with us at Mutual of Omaha Mortgage. I strive to make the process as simple and flawless as possible, and to know it made you smile and relieved is very rewarding. Moreover, it's wonderful to know you'd recommend us to your associates. I will also pass on your kind words to Rosa Duelks. We're always here if you need anything in the future. Thanks again, Lauren Pfaff.
Verified by Mutual of Omaha Mortgage
No no no no no no
Business response:
Richard, I apologize if something didn't meet your expectations. Please reach out to me directly so I can better understand your concerns and assist you.
Frequently asked questions about Lauren Pfaff of Mutual of Omaha Mortgage
How is Lauren Pfaff of Mutual of Omaha Mortgage rated?
Lauren Pfaff of Mutual of Omaha Mortgage has a 4.8 star rating with 161 reviews.
When is Lauren Pfaff of Mutual of Omaha Mortgage open?
Lauren Pfaff of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.