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Lauren Pfaff of Mutual of Omaha Mortgage
- Mortgage Lenders
- Tampa, FL
About this business
Location details
8270 Woodland Center Blvd, Office 123, Tampa, FL, 33614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Lauren worked hard to get us a refinance for our home under difficult circumstances and she was awesome.
Business response:
I'm truly pleased to hear about your positive experience, Shelley. It was indeed a challenging situation, but we made it through successfully. Your satisfaction is paramount to us here at Mutual of Omaha Mortgage. It was a pleasure working with you on the refinancing of your home. Thank you for your generous rating of 4.83/5. I'm here for any future needs you may have.
Verified by Mutual of Omaha Mortgage
Very supportive and informative
Business response:
I'm truly grateful for your kind words, Delanie. Your feedback means a lot to me. I strive to provide my clients at Mutual of Omaha Mortgage with all the information they need and be as supportive as possible throughout the process. To know that I was able to provide that for you makes me incredibly happy. Thank you for giving me a perfect rating. Looking forward to serving you again in the future.
Verified by Mutual of Omaha Mortgage
Lauren went above and beyond with information and education on the process, interest rates, etc. She was available and communicated very well with us, throughout the entire process.
Business response:
Thank you so much for your kind words, Christine. I'm thrilled to hear that you felt well-informed and supported throughout your process with Mutual of Omaha Mortgage. Your positive experience is my top priority and I'm glad to have been able to meet your expectations. Please do not hesitate to reach out if you have any further questions or needs in the future. Thanks again for choosing our services and for your excellent review.
Verified by Mutual of Omaha Mortgage
Very nice and patient and helpful throughout the process thank you !
Business response:
Thank you so much for your kind words, Michael. I'm thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage. Your satisfaction is my top priority, and I'm always here to help you throughout the process. Thank you for taking the time to leave such a positive review, and for giving me the privilege to assist you!
Verified by Mutual of Omaha Mortgage
Lots of communication. Worked hard to make the experience less daunting. Pleasant
Business response:
I'm so glad to hear that you found our communication helpful and that we were able to make your experience a little less daunting, Henry. Your feedback is greatly appreciated, and it was indeed a pleasure servicing your mortgage needs. Remember, the team at Mutual of Omaha Mortgage and I are always here should you need anything in the future. Thank you for the high rating!
Verified by Mutual of Omaha Mortgage
Lauren worked hard to get me a good plan, and helped me understand all of the details.She and the staff were prompt to respond, and had the answers I needed .Very streamlined process!
Business response:
I'm absolutely thrilled to hear that you had such a positive experience, Karen! I strive to ensure that every client fully understands their plan and feel glad that I could help you with it. I'm very fortunate to work with such a dedicated staff at Mutual of Omaha Mortgage who are always ready to answer any queries promptly. Your kind words mean a lot to me, and I'm grateful for the 5-star rating. Remember, I'm here should you need any further assistance. Thanks again!
Verified by Mutual of Omaha Mortgage
Thank you so much for making this experience easy
Business response:
I'm thrilled to hear that you found our process easy, Leeford! Your positive feedback truly makes my day. At Mutual of Omaha Mortgage, we strive to make every interaction as seamless as possible. Thank you for taking the time to share your experience and for the wonderful rating. I look forward to assisting you in the future, should the need arise. Best, Lauren Pfaff.
Verified by Mutual of Omaha Mortgage
I love human interaction and Lauren was very personable. She was kind and patient. I know that she was going between accounts but she made it seem like my account was the only one she was working on. AND I just know that can't be true.
Business response:
I'm humbled by your kind words, Jeffrey. It was a pleasure assisting you and I always strive to ensure that my clients feel prioritized and valued, regardless of how many accounts I'm juggling. It's wonderful to hear that my efforts made an impact on your experience with Mutual of Omaha Mortgage. Thank you for the 5-star review, and remember, I'm here if you need any further assistance. - Lauren Pfaff
Verified by Mutual of Omaha Mortgage
Pretty much everything - Lauren was always prompt, relatable, professional, and made me feel like she had our best interests at heart throughout the process
Business response:
I'm incredibly grateful for your kind words, Nicholas. Your satisfaction is my top priority, and it's always a pleasure to hear from clients that they felt well-served. I strive to be prompt, relatable, and professional in every interaction. Thank you for trusting me and Mutual of Omaha Mortgage with your business. Your 5-star review truly means a lot to me.
Frequently asked questions about Lauren Pfaff of Mutual of Omaha Mortgage
How is Lauren Pfaff of Mutual of Omaha Mortgage rated?
Lauren Pfaff of Mutual of Omaha Mortgage has a 4.8 star rating with 161 reviews.
When is Lauren Pfaff of Mutual of Omaha Mortgage open?
Lauren Pfaff of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.