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Lauren Pfaff of Mutual of Omaha Mortgage
- Mortgage Lenders
- Tampa, FL
About this business
Location details
8270 Woodland Center Blvd, Office 123, Tampa, FL, 33614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
They were very accommodating given my personal circumstances.
Verified by Mutual of Omaha Mortgage
Lauren and Ashley were both in responsive and very professional.
Business response:
Thank you for your positive feedback, Roslyn. I'm thrilled to hear that you found my service responsive and professional. Your satisfaction is our priority at Mutual of Omaha Mortgage. Looking forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Timely follow up, good communication , easy process
Business response:
Hi Paul, thank you for the positive feedback and for the 4.83-star rating! I'm glad to hear that you found our process to be easy and communication timely. We at Mutual of Omaha Mortgage strive for these kinds of experiences. Your satisfaction is our top priority. Thanks again for choosing to work with me!
Verified by Mutual of Omaha Mortgage
Lauren was fantastic, she was great to work with. She made this experience easy.
Business response:
I'm thrilled to hear that you had a positive experience, Mark! Making the mortgage process smooth and easy for you was my priority. Thanks for the wonderful review and the full rating. It was a pleasure working with you at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Lauren was a huge help from the beginning. She looks at the big picture and helps with a plan to move ahead. It was a great experience working with her!
Business response:
I'm delighted to hear such positive feedback, Todd! Supporting you throughout the process and helping you plan your future was a pleasure. I'm thrilled to learn that your experience with Mutual of Omaha Mortgage was great. Please don't hesitate to reach out if you need anything in the future. Thanks for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Lauren and Anthony were more than excellent to work with. Every step of refinancing were explained ahead of time and no surprises! We would highly recommend Mutual of Omaha, Lauren, and Anthony for a positive experience!
Business response:
I'm overjoyed to hear that you had such a positive experience with me, Anthony, and the broader Mutual of Omaha Mortgage team, Terry. Your feedback is incredibly valuable and appreciated. It was truly a pleasure to assist you through the refinancing process, ensuring that everything was clear and without any unexpected surprises. I'm thrilled to know that you would recommend our services. Please feel free to reach out if you ever need anything in the future. Enjoy your newly refinanced home!
Verified by Mutual of Omaha Mortgage
Face to face, my lack of online experience and inability to learn on the fly was the problem
Business response:
I appreciate your honest feedback, Samuel. It's clear from your comments that your experience didn't quite match your expectations and for that, I sincerely apologize. I'm sorry to hear that the lack of in-person interaction and the online process made things a little difficult for you. At Mutual of Omaha Mortgage, we strive to make our customer's experience as comfortable and effective as possible. Your feedback helps us understand where we can improve. I would be more than happy to assist you further or clarify any aspects... read more
Verified by Mutual of Omaha Mortgage
We really appreciated how well all points of communication were quickly addressed to keep the whole process as transparent as possible.
Business response:
I'm thrilled to hear that you had such a positive experience, Kenton. Prompt and transparent communication is something I highly prioritize, so I'm glad it served to enhance your mortgage process with Mutual of Omaha Mortgage. Thank you for your generous review and the 5-star rating. Please feel free to reach out if you have any more questions or need further assistance in the future.
Verified by Mutual of Omaha Mortgage
Lauren was outstanding! The entire process was smooth through all departments. Having everything done electronically was much easier and less disruptive to our schedules. I highly recommend Lauren and Mutual of Omaha mortgage.
Business response:
I'm incredibly thankful for your kind words, Gabrielle. It was truly a pleasure to work with you and assist you throughout the process. I'm glad to hear that our electronic system worked well for you and made things easier. Your recommendation means so much to me and the entire Mutual of Omaha Mortgage team. I'm here for any future service you may need. Thank you once again for the 5-star rating!
Frequently asked questions about Lauren Pfaff of Mutual of Omaha Mortgage
How is Lauren Pfaff of Mutual of Omaha Mortgage rated?
Lauren Pfaff of Mutual of Omaha Mortgage has a 4.8 star rating with 161 reviews.
When is Lauren Pfaff of Mutual of Omaha Mortgage open?
Lauren Pfaff of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.