Leaf Home Stair Lift

Phil S 

on BBB

11 months ago

Leaf replaced our tub and shower with a beautiful walk in shower. Unfortunately, it started leaking into our basement approximately 2 years after installation. We had a plumber come out and he determined that it was not originating from any of the plumbing that was installed when Leaf put in the shower. I called Leaf because the shower is under warranty. They told me that it was probably coming from the plumbing which isnt covered under warranty after the first year. I had 2 additional plumbers come out to check it out. They... read more

Carol O 

on BBB

11 months ago

Extremely dissatisfied with the installation of our chairlift. Tried contacting the company directly three days last week. Each time we were told we would hear from someone. Never got a call. Be careful they have our money and we have an unusable stairlift! 

charles s 

on BBB

a year ago

chair lift track was not installed corectlyafter8 phone call nothing has been 

Mercy K. 

on BBB

a year ago

The company overcharges, gave me a quote for 18000 to install a tub, pretended to cut down to 12000 for a small tub, that’s a rip off, bad customer service and poor communication skills. They left my bathtub un finished, I can’t use the tub because water is getting under the tub which would damage my house. I tried calling them and they keep lying to me that someone will get back to me and nobody calls back, they don’t care about customer satisfaction, all they want is their money. It’s getting to a month now, and I can’t us... read more

Daniel H 

on BBB

a year ago

I had a stairlift installed in 2005, and it has reached its lifetime..The original stairlift was a bruno, and at v the time cost about $2500. I had maintenance made roughly 4 years ago, but the motor or gears are going out.I gave Leaf a call, and they came put and gave me a bid of about $9300. I said I want to think about it overnight. And the bid dropped 2800$, if I signed today. I was not born yesterday, high pressure sales turned me off..I went to the leaf website, their cost guess for a straight run was $3000 to $5000, s... read more

Barbara G 

on BBB

a year ago

I am very disappointed . We were suppose to have them come to the house on 5/2/2025 for them to come out and give us a quote.. Our son even left work so he could be here also. No call and no show. I called the center for another appointment for 5/3/25 and they told me they would be here at 9.00am sharp and it is almost 10 am and still no call and no slow. Now I will not want there service.. Not reliable.. ******* **** 

Cynthia D 

on BBB

a year ago

We had a whole house system installed. They were very helpful up through the installation. Now we need a check up water test because we still have sediment. We have been stood up 3 times, no phone call no nothing. After contacting **************** and having them promise to get someone to help us and we have heard nothing. For the cost of our system which was 10k, this company has horrible customer service. I would not recommend this system 

ken t 

on BBB

a year ago

I was looking into the purchase of a chairlift. I was unsureand **** the ***resentative I needed more than three days to check out and review.He assured me that until the crew that came to remeasure the steps ,I would be able to decline the offer.I was told the crew would be 10 days to two weeks until they could come.I received a call the following week telling that they would be arriving the folllowing Monday. I contacted the office and told them not to send the crew. I then inquired about the refund of 4000 dollars.The ***... read more

Sheila B 

on BBB

a year ago

year and a half and have returned to finish work or fix items that need to be changed. Also repair damage done to my property. called and scheduled and they did not show up or call in time stated by them. they will no longer respond to me. wasted money, lied to, complete fabrication. they won't let me leave no stars, they do not even deserve one.