Leaf Home Stair Lift

Madeline B 

on BBB

2 years ago

They installed a straight stairlift yesterday. It's unusable!!!! It leans so bad that when you sit down the only thing bately holding you in the seat is the little belt. Instead of sitting upright, as the lift goes down your body leans that way as well. Either the installer as no idea what he was doing or the lift is junk. The salesman made all kinds of promises when talking us into this unit, none of which were true. He told us that there is a life time warranty. That we would never have to worry about paying for another sa... read more

Brian M 

on BBB

2 years ago

They completely falsely represented themselves and LIED about how they do business. Told me they manufacture and produce ALL their own materials and own the process A to Z 100%. That the other competitors ALL buy their materials from them which is whybthey can offer such great deals! TOTAL B.S!!! They said they woukd have the install full completed on 1 day, 2 day **** What they did not tell you is that they wouldn't put the DOOR to the shower on for another 5 to 6 weeks! I signed my agreement on May 24! It is now July 10!! ... read more

Kenneth W 

on BBB

2 years ago

They said all they needed was email and phone number to make sure I was human. It is all a lie. Never did get any information just bombarded with phone calls. Ask them not to call and they just continue to call several times a day. When we block them, they just keep calling from another phone number. 

Jeffrey F 

on BBB

2 years ago

Well, where do I start. 4 days ago I called the company, Leaf Home Safety Solutions, to report that our chair lift was not working. I was told that my information would be forwarded and I would be receiving a call back. 3 hous went bt and I called back. I was told that time that it could take up to 24 hours for a call back. I waited until the next afternoon and was told again that my information was forwarded, but that she would look it up and told me she had to put in a ticket. I assumed this had already been done. I told h... read more

johnny c 

on BBB

2 years ago

the company put wrong product for our house refused to fix and they refuse to return your call. they took our money and wont refund it. this company really lijes to scam people 

Janet C 

on BBB

2 years ago

Run!!!! I signed a contract yesterday and I was told by the receptionist who stated her name was ******* that either the Sales Manager **** or ******* will have to meet with me to cancel my contract. When I told her I was not available I asked for their phone number or email and was told that it was personal. I gave them a $5000 deposit and called USAA who recommended that I call and cancel the contract. Since they would not give me the last name or phone number:I found the email that they sent me and noticed **** email addr... read more

George K 

on BBB

2 years ago

The system installed has been modified several times over the year and 3 months that is has been in situ. Every attempt has been fruitless. It simply doesn't soften our well water.The local office never phones us back and we have called the main customer service number countless times to complain. They tell us someone will phone by end of business hours the next day, but no one attempts to contact us. We have installed two new hot water heaters one for the house and one for our garage apartment, these are going to get corrod... read more

Daniel B 

on BBB

2 years ago

The phone calls even after blocking them are relentless. If you answer they dont say anything but they leave the same robo message to voicemail. EVERYSINGLE.DAY from different numbers. 

Stuart M 

on BBB

2 years ago

Lots of spam calls and voicemails, I blocked them but they spoof their number and call from another using some kind of phone software.