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Lee Nissan
- Car Dealers
- Fort Walton Beach, FL
About this business
Location details
235 Miracle Strip Pkwy SW, Fort Walton Beach, FL, 32548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
In a matter of 20 minutes, I was quoted three different prices. Pure gamesmanship and lying. Like typical silly car dealership garbage. Please feel free to take a look at the attached photos. It pretty much explains everything. They are either dishonest or incompetent. So much so, the sales person felt required to block me from viewing it through the Facebook marketplace. Why would somebody do that? I guess you can make your own conclusions based on his last statement. Just really sad
Business response:
We are sorry to hear about your negative experience with our dealership. We apologize for any miscommunication or confusion that may have occurred during your visit. Our goal is to provide transparent and honest pricing to all of our customers. We take your feedback seriously and will work to ensure that this does not happen again in the future. We appreciate you bringing this to our attention and hope that we can regain your trust in the future. Please reach out to me at your earliest convenience and I will be happy to addr... read more
This dealership robs its customers on service. Scammed and crooks. Both dealerships are crooks, stay away
Business response:
We are sorry to hear that you had a bad experience with our service department. Please contact our Owner Loyalty Manager, Ed Haire, at 850-243-3123 so we can try to resolve this issue for you.
I brought my 2018 nissan pathfinder in for a recall. They broke a bolt off the strut mount and told me it was rusted, it wasn't. They ended up having to repair my strut mount but did a terrible job and now my car, which had zero issues, sounds like crap. Their mechanic rode with me and confirmed it, made me an appt for the next day. Then management called me later the same day and canceled my appt. A simple Google search says the strut mount is lose and they won't fix my car properly.
Business response:
We apologize for any inconvenience caused to you by the repair process on your vehicle. We are unable to further assist you with your concerns due to the consistent use of profanity used towards our staff
Car was very dirty even after having it “detailed” twice. I would suggest replacing everyone in that department.
Heath was great, Jose the finance guy was good until we went back to take off some things that we decided we didn’t need… like financing oil changes, etc… totally different demeanor. I felt like he was pissed because we changed our mind, I understand it takes money of of his pocket, but because of him I will never purchase another vehicle from this dealer. If Heath goes somewhere else, we will follow him. Very disappointed to the point I don’t even want the vechicle anymore, have not driven it because it makes me mad the way... read more
My all driveway was in oil after my last oil change. Not sure about engine damage.
Business response:
We're disappointed to see that you had a negative experience recently. We strive to provide the highest quality of service to our customers and hope to work with you again to ensure your satisfaction in the future.
I have been leasing Nissan Maximum since 2002. Every three years, I lease a new Nissan Maximum. The last Nissan Maximum I leased was in December 2020 from Lee Nissan in Fort Walton Beach, Florida. I say this inequitable, without fear of successful contradiction, this dealership is the WORSE I've dealt with since 2002. I would not recommend anyone to purchase a vehicle from Lee Nissan.in Fort Walton Beach, Florida. Senior-level management is terrible. I purchased First Mile Maintenence Plan (PLUS) at the time of purchase on 1... read more
Business response:
Hello, I regret to hear you are unsatisfied with the service we offer. I would appreciate the chance to speak with you and address your concerns. Please e-mail me at evan@leenissanfwb.com with your preferred contact so I can get in touch. Best, Evan Lee
I bought a 2018 Mazda CX-5 from Tyler here in April and I didn’t receive the ownership paperwork necessary to register the car until July. I paid late fees to register my car because no one at Lee Nissan FWB knows what they’re doing. They’ll thank you for giving them job security while you’re in the showroom but then mess up literally every step of the buying process. Go literally anywhere else.
Terrible terrible terrible Service Department!! Don’t take your car here to be Serviced, They will scam you and not fix the issue, Horrible Service.
Business response:
Hi, thank you for your feedback. You deserve the best customer service and it appears you have not received that. We'd like to hear about this issue in further detail, as we're always looking to improve. Please contact our Customer Relations Manager at 850-243-3123 to discuss your experience.
Frequently asked questions about Lee Nissan
How is Lee Nissan rated?
Lee Nissan has a 4.9 star rating with 6,334 reviews.
When is Lee Nissan open?
Lee Nissan is closed now. It will open tomorrow at 8:30 a.m.