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Level 2 Steakhouse
- Steakhouses
- Branson, MO
About this business
Location details
200 E Main St, Branson, MO, 65616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 9:30 a.m. 5:00 p.m. to 9:00 p.m. | |
| Tue | 6:30 a.m. to 9:30 a.m. 5:00 p.m. to 9:00 p.m. | |
| Wed | 6:30 a.m. to 9:30 a.m. 5:00 p.m. to 9:00 p.m. | |
| Thu | 6:30 a.m. to 9:30 a.m. 5:00 p.m. to 9:00 p.m. | |
| Fri | 6:30 a.m. to 9:30 a.m. 5:00 p.m. to 10:00 p.m. | |
| Sat | 6:30 a.m. to 10:30 a.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 6:30 a.m. to 10:30 a.m. 5:00 p.m. to 9:00 p.m. |
Overall the meal was very good, especially the preparation of the steaks and side dishes. We did not care for the salads as much. The service and wine selection hit the mark.
Very good food in a spacious environment with just moderate noise. Easy to hold a conversation. Service was impeccable.
Your smoked bleu cheese
Our server, Anton, was engaging and professional. The receptionist was curt, dismissive, and seemed put-out that she needed to get off her phone. Her attire was appropriate until she turned around and showed her very large tattooed back in the backless sweater she was wearing.
Business response:
Thank you for taking the time to share your experience with us. We’re so glad to hear that Anton provided engaging and professional service — we’ll be sure to pass along your kind words to him! We’re also truly sorry to hear about your experience at the host stand. That’s not the level of hospitality we strive for, and we appreciate you bringing it to our attention. Your feedback will be shared with our team so we can address it appropriately and ensure every guest feels warmly welcomed from the moment they arrive. Thank you... read more
I saw how incredibly nice the restaurant looked and booked a dinner for 3 (mom, dad, and I) to celebrate my mom’s 84th bday. When we arrived, the young guy at the front desk didn’t greet us at all. I went up to him and said hello and said I had a reservation. He said that the restaurant was full but that they had a table out in the open area near the bar. When I asked why it allowed me to book the reservation, he said it shouldn’t have, yet sitting at dinner, it still showed several tables available to book still for that ev... read more
Business response:
Thank you for celebrating your mother’s birthday with us. We’re truly sorry for the reservation confusion and the lack of a warm welcome at the host desk. That’s not the experience we aim to provide. We’ve made several attempts to reach out via phone and email to personally follow up, but haven’t received a response. We’re grateful for your feedback and will use it to improve. We hope to have the opportunity to provide the exceptional experience you deserve.
We decided to celebrate another birthday milestone at Level 2, as we had done two years before. The menu prices were significantly higher (yes, I understand inflation, etc.) My 6 oz filet was $52 or 56, plus $14 for a side. Quality was great and cooked properly. Everyone enjoyed their food—a positive. I am uncertain if they were short staffed, but our waiter was average. He was pleasant, but we had to ask for things like salt/pepper, butter and service was extremely slow and impersonal. We could hear very loud music coming f... read more
The time between courses was excessive, 10 minutes between app and salad and salad and entree. The steaks were cooked to order, however, they weren't hot and they were very salty. The filet was med-rare, but was over seared. The sides were cold. Overall, it was very disappointing and not worth the price. The perks; our server was nice, they offered free valet parking, and they decorated the table for our anniversary dinner.
Business response:
Thank you for your feedback. While I’m sorry your dining experience didn’t meet expectations, I truly appreciate your kind words about our server, valet service, and the anniversary table decorations. We strive to create memorable moments, and I’m glad those touches were noticed. Regarding the pacing, in a fine dining setting we aim for a relaxed, multi-course experience, but we should have explained that upfront. I also apologize for the issues with food temperature and seasoning—this has been shared with our culinary team.... read more
I was very disappointed in this restaurant. When we arrived, it took almost 15 minutes or more before a hostess came to the front desk to see us. After we got in the restaurant, we found out that they had changed their menu and not told anybody. We were looking for a great prime rib dinner, but they told us now they only serve prime rib on Fridays and Saturdays. They do not serve it anymore during the week. The food was so so. We ordered steaks which were decent but poorly season. The chef I don’t think was the best. We orde... read more
We have visited this steakhouse every summer for the past four or five years, and it has always been a highlight of our trips. Unfortunately, this year was by far the worst experience we’ve had, and it’s clear that something has changed for the worse. We arrived early for our reservation and were seated promptly, but that was where the good service ended. After sitting at our table for 15-20 minutes without being greeted or even offered water, we had to flag someone down to address the oversight. Other tables seated after us... read more