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Level 2 Steakhouse
- Steakhouses
- Branson, MO
About this business
Location details
200 E Main St, Branson, MO, 65616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 9:30 a.m. 5:00 p.m. to 9:00 p.m. | |
| Tue | 6:30 a.m. to 9:30 a.m. 5:00 p.m. to 9:00 p.m. | |
| Wed | 6:30 a.m. to 9:30 a.m. 5:00 p.m. to 9:00 p.m. | |
| Thu | 6:30 a.m. to 9:30 a.m. 5:00 p.m. to 9:00 p.m. | |
| Fri | 6:30 a.m. to 9:30 a.m. 5:00 p.m. to 10:00 p.m. | |
| Sat | 6:30 a.m. to 10:30 a.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 6:30 a.m. to 10:30 a.m. 5:00 p.m. to 9:00 p.m. |
This was a disappointing experience. We were seated at a lobby entrance with greasy table( was told it was treatment for the table). Not a proper restaurant set up at all. With television in the middle that didn’t work. The cream brûlée corn was dessert and dish in one. Server was pleasant, but took a long time for the check and had to ask front desk. Food took a little long for it to come in. The pork appetizer was dry with fried spinach leaves sitting on top. The prime rib was ordered as medium and came out very well done ... read more
Business response:
Thank you for your feedback. We’re sorry to hear about your experience. It sounds like you were seated in the lounge area outside the main dining room. While we strive to offer a comfortable experience throughout all areas, we understand that the lounge setup does not accurately reflect the refined ambiance of Level 2 Steakhouse. We apologize for issues with your meal and service. We would love the opportunity to give you the dining experience you deserve.
We have dined here a number of times over the years and were used to a stellar experience. This visit was hit and miss. The appetizers like the crispy deviled eggs, ahi tuna on the Himalayan salt block and bacon wrapped dates with goat cheese were excellent. Same for the French onion soup and grilled Caesar salad. This time the entrees and sides fell short—tough prime rib, over cooked halibut and scallops and asparagus served well past its prime. The desserts we tried were also excellent but since the price of the meal is ce... read more
Business response:
Thank you, Gretchen. We appreciate your review!
We were a little disappointed with how things went. We have been going to Level2 for years and you can tell things have changed drastically since summer of 2024. My first disappointment was the discontinue of the Level2 salad. The second was at 6:40 in the evening they were out of Prime Rib. The third disappointment was the change of the calamari, it was not as good as in years past. The atmosphere has been toned down. This is not the upscale dining place we have loved over the years. In saying all that we will stay loyal bu... read more
Business response:
Hi, Scotty. Thank you so much 😊
We had an absolutely terrible experience at this restaurant. We came here on thanksgiving expecting a 5 star experience based on the food prices and it was a horrible experience. When we got there we were there 30 mins before anyone brought us water or took any kind of order. Once we placed our order, it took another hour for the food to get there. Food was not great. Steak was dry. Not worth the money at all. We will not be back and I hope no one else wastes there money here.
Business response:
Thank you for sharing your experience. We’re deeply sorry for the delays and that the food did not meet your expectations. This is not the level of service we strive for, and your feedback is being reviewed with our team to make improvements. We appreciate your feedback and apologize for falling short. Please feel free to reach out to us at (417) 243-3433 if you’d like to discuss this further.
Food was great however they forgot about my son’s Birthday therefore only leaving a 2 star review. I called few days prior and 2 hours prior to arriving to make sure they were aware of it and the person I spoke to said yes and they would bring a dessert out. Very disappointed since this was my son’s first birthday that we spent together in 5 years with him being active duty. We drove 2 hours from Fort Leonard Wood for a Thanksgiving/Birthday dinner so very upset about this.
Business response:
Thank you for your feedback and for choosing us for such a special occasion. We’re glad you enjoyed the food but deeply regret falling short on celebrating your son’s birthday as promised. Your experience is being reviewed to ensure it doesn’t happen again. Please reach out to us at (417) 243-3433 so we can apologize personally and make it right.
We travel often & visit high end restaurants even in our home city. Our visit to this restaurant was very disappointing. The waitress brought our appetizer prior to our bottle of wine. We kept having to summon our waitress because she would disappear even though the restaurant was not very busy. Our seafood was not satisfactory for the price. We wouldn’t go back as we spent over $250.00 in our meal experience & we’ve certainly have much better. We know Branson is not Houston, Chicago, NY., LA., etc. However, the restaurant i... read more
Business response:
We're sorry to hear about your experience at Level 2 Steakhouse. We strive for excellent service and quality food and regret falling short during your visit. We value your feedback on the service timing, seafood quality, and overall value. Please reach out at (417) 243-3433 to discuss this further. Your feedback is valuable in helping us improve our service and ensure a better dining experience for all our guests.
Loved the atmosphere! Server was knowledgeable and very attentive. Steak was good, cooked exactly like we ordered. My wife was really excited to try the pork chop with Apple chutney. Flavor was great but the pork was tough and very difficult to cut. For $50 we weren’t impressed.
Business response:
Hi, Robert. We appreciate the kind words and are glad we could provide you with a positive experience!
We had dinner here previously with exceptional food and service. Our breakfast was a let down. We did order off the menu versus eating the buffet. Service as off, did not get coffee until we asked for it twice and water glass did not get refilled. Food was good but nothing special. It was a letdown after our previous experience.
Business response:
We sincerely apologize for any inconvenience you experienced during your recent breakfast visit. We are disappointed to hear that we fell short of your expectations, especially after your previous exceptional dinner experience. Your feedback regarding the service issues is important to us. We also regret that the food did not meet the high standards you've come to expect from us. We will address these issues with our staff to ensure a better experience for all our guests in the future.
We made a reservation for our anniversary, upon arriving the table was not ready and we had to wait about 10 minutes. My creamed corn was swimming in an oil. The box they bring the selection of knives out in was disgustingly dirty and in need of cleaning. At the end of the evening the staff were visibly antsy and annoyed there were still dining guests. You could hear and see them complaining about wanting to leave. Most restaurants ask you what you are celebrating (if anything), in order to tailor your visit, this was not ap... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry for the issues you experienced during your anniversary dinner. Providing excellent service, especially on special occasions, is our priority, and we clearly missed the mark. This is not the experience we aim to deliver, and we’ll be addressing your concerns with our team to ensure it doesn’t happen again. We’d love the chance to make things right—please feel free to reach out to us at (417) 243-3433. Thank you again for your review.