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Leycester House Care Home

4.9

Assisted Living Facilities
Warwick, ENG

About this business

Wellness Assisted Living Facilities

Location details

Edgehill Dr, Warwick, ENG, CV34 6XQ, United Kingdom

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4.9199 reviews

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M H

2 years ago

Leycester House is exceptional in every way. The staff, including administrative, management and those providing direct care and maintenance and subsidiary services to residents and visitors are outstanding and highly professional as well as kind and caring. The standard of nursing care provided and personal contact with family and friends is exemplary. Nothing is too much trouble for anyone there. I cannot recommend the place highly enough, and as a retired hospital consultant with close to forty years spent working in the ... read more

Business response:

What wonderful words for the team at Leycester house. It is so kind of you to acknowledge the whole team in such a way. I am happy that your family felt so welcome and cared for here, and feel very privileged that you chose us to care for your wife. I extend my best wishes to you all and hope that you will visit us from time to time.

D L

2 years ago

Lovely care home with a great friendly feel to it. They take great care of my mum and the nurses under the Lead Nurse's wing are all wonderful. There are special little things that the carers do that make such a difference from bringing their children into holding mum's hand when she has her leg dressed, and hugs at night. As family members, they are all very caring toward us as well, and we are grateful to all the staff for their kindness. The food is lovely and the afternoon teas are a real treat which also goes towards ma... read more

Business response:

Thank you so much for taking the time to provide this feedback, it is very much appreciated. We have such a wonderful nursing care team who genuinely care for the residents as if they were their own family members and I am so glad that kindness has shone through. Thank you again.

R W

3 years ago

My father became a resident on the nursing floor at Leycester House in March 2022. Leaving his home after 61 years was not easy for dad but everyone at Leycester House went above and beyond to ensure a smooth transition for him. The whole process was dealt with the utmost sensitivity, dignity and respect. Choosing Leycester House was not a difficult decision to make as mum has been a resident receiving 5 star care here since January 2020. I cannot speak highly enough about the incredible care and service every single person... read more

Business response:

Thank you so much for your very warm feedback. Caring for your parents is an absolute privilege and the team at Leycester House care for them both very much. I will share your lovely comments with our staff as they really do appreciate the feedback. Many thanks again.

Keith S

3 years ago

Leycester House is a purpose-built nursing/care home with all the facilities that we required. The staff go above and beyond normal standards. The food and service are first-rate. My partner has been made so welcome that I do not stress anymore about her well-being.

Business response:

Thank you so much for your review of the home and the care provided to your partner. I am always very proud of the hard work and dedication of the Leycester House team across all of the departments, and it is lovely to be able to share with them the feedback from our residents, their family and friends. Thank you again.

Lorrie C

3 years ago

From our very first contact with the staff at Leycester House, it was clear that this was a dedicated and highly professional team. From the first assessment visit to dad in his own home, good relationships were formed and dad was treated with warmth and respect. His admission was arranged at short notice because of the urgency of care for him. However, no corners were cut and everyone went the extra mile to ensure his needs were met. The environment and facilities are top class, comfortable and well looked after. All staff ... read more

Business response:

I am sincerely grateful for your kind words. It was so lovely to meet you all and be able to support you through such a difficult time. Your compliments have been shared with my team, whom I am very proud of. It was our absolute pleasure to care for your father.

B B

3 years ago

I have been treated with kindness and consideration. Help has always been on hand. I have enjoyed all the activities and I was encouraged to join in as much as I was able to.

Business response:

It was an absolute delight to have you stay with us and we would gladly have you back any time. The team will very much appreciate the feedback you have provided so thank you so much for taking the time to let us know you enjoyed your time here.

M W

3 years ago

After a prolonged period of hospital treatment, it became clear my mother would need 24-hour nursing care upon discharge. When I began the search for a suitable home nearer to myself, several friends recommended I consider Leycester House based on their own experience. From the very first contact and without exception, I found a highly professional, caring and compassionate team from the manager down. My many questions were answered openly, honestly and with patience. I was given help, support and reassurance with each stage... read more

Business response:

Thank you so much for the compliments that you have given regarding the admission process and the care that your mother has received so far; it will certainly continue. I am always very proud of the hard work and dedication of the Leycester House team across all of the departments, and it is lovely to be able to share with them the feedback from our residents, their family and friends. Thank you.

Rosemary S

3 years ago

I have only the highest praise for all the care and attention the staff have given to my father. He has been given a new lease of life. Easy to contact and very good at providing information, I am so glad that we made the right choice.

Jackie P

3 years ago

Leycester house was the very best of all the care homes my sister and I visited when we had to find residential care for our mum. We have never doubted our choice. I can remember being told at the time of admission of the seamless transition from residential care to nursing care etc - something we thought at the time was a good thing - but now realise it is one of the most important considerations. Other reviewers have rightly praised the overall care and facilities. For those looking for nursing care for a loved one, Leyces... read more

Business response:

Thank you for taking the time to write such a lovely, heartfelt review I have shared it with all at Leycester House and I know it will be very much appreciated. We will miss your lovely mum very much. Take care of yourself. Best wishes.