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Liem Nguyen

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7579 reviews
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Marc C.'s profile image
Marc C. 
3 years ago

Liem did a great job answering our questions. There were some delays but these were outside of PennyMac's control since our mortgage was sold during the application process. There were some issues with the closing but this was because the notary forgot what time to come to our house. The only problem with documentation was that the cash out check had my middle initial wrong. I don't think this really matters and I think our bank will accept the check. -Marc 

Matthew J.'s profile image
Matthew J. 
3 years ago

We have worked with pennymac since we originally bought our house, and because of the exceptional service we have received we will continue to stay with pennymac. Liem was very helpful and communicative throughout the entire process and responded promptly to any questions we had! 

Steven B.'s profile image
Steven B. 
3 years ago

They were good at answering all my questions when asked 

Michael P.'s profile image
Michael P. 
3 years ago

I executed a refinance through PennyMac and everything was very clearly laid out from the start. If there were any changes to be made, I was informed exactly what would change in terms of old to new. These changes were all a normal part of the process as terms become more defined after certain events like an appraisal. Whenever I had a question, I could just email the MAC Team email address and I would get a response within a day, most typically within only hours. Uploading and signing documents is easy and convenient throu... read more

Greg B.'s profile image
Greg B. 
3 years ago

Numbers changed several times and kept going up 

Joseph H.'s profile image
Joseph H. 
3 years ago

Liem was great. It was the closing department that was severely confused on the property. 

Danielle R.'s profile image
Danielle R. 
3 years ago

Clear communications and timely responses. 

Anibar Rivera C.'s profile image
Anibar Rivera C. 
3 years ago

Great work. Thank you 

Donald B.'s profile image
Donald B. 
3 years ago

money given out not on time. other than that, everything was fine 

Frequently asked questions about Liem Nguyen

How is Liem Nguyen rated?

Liem Nguyen has a 4.7 star rating with 579 reviews. 

When is Liem Nguyen open?

Liem Nguyen is closed now. It will open on Monday at 9:00 a.m.