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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
More frequent updates and better service via Service Link. Faster turn around times, faster process in general.
Communication was clear and accurate. Replies to emails and / or questions were immediate. The overall process was made simple with the assistance of Mr. Nguyen
My Experience with PennyMac and the people who helped me was totally amazing, I already told many co-workers, friends and my family about PennyMac, Thank you so much, Richard T Krejci, Henderson Nevada :)
Our experience was very nice from the start of the refi process right through our closing date. I'm glad we selected PennyMac to refinance our loan.
Liem was very helpful and professional. He is truly an asset to Penny Mac and communicated with me throughout the entire process
As a Real Estate Broker I have an expectation of just how the loan process should and should not go. This is my second refinance with PennyMAC and, as the first time, it has exceeded my expectations for a smooth closing.
It was the MAC team that failed to respond to my query when they sent me a documents for e-sign without a given code. I replied backed to ask for a pin code but no one replied very disappointed. It was Mr Liem Nguyen who i communicated with to provide me a pin code. He replied immediately if i need some information, very helpful. Very thankful to him.
Thank you for your service.
I received numerous updates throughout the process of our refinance, whether it was to simply let me know where things stood in the process, or to let me know what was needed from my end. It was all clearly communicated and done in a timely fashion. I also had some specific questions towards closing that were answered clearly as well. Very positive experience!
Liem Nguyen has a 4.7 star rating with 579 reviews.
Liem Nguyen is closed now. It will open on Monday at 9:00 a.m.