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Liem Nguyen
- Mortgage Lenders
- Westlake Village, CA
About this business
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Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My loan officer was polite and answered all of my questions promptly. I felt like he cared and understood my concerns in understanding the loan process. Thankyou Mr. Liem Nguyen John Johnson
Great communication and support with the refinancing process.
I refinanced with my mortgage lender and it was amazing! The support that I received from the very beginning is honestly some of the best customer service I'd ever had. I had previously reached out to another lender and felt like I was the one working for them. I had to reach out often and follow with up with them. PennyMac wasn't like that at all. They constantly communicated with me and any time I had any questions either via email or phone, they got back to me in record time.
Liem was very difficult to deal with and often seemed to not understand or care about my questions and concerns. He told me that by paying off a specific credit card one week before closing would get me a better rate. After paying $1400 to pay off the card he told me he was wrong and that he couldn’t do anything. The entire point of refinancing for me and my family was to save money but instead we ended up paying off a card that was not pressing on our finances at all. EXTREMELY disappointed!
The process was pretty simple and our representative was on top of things and communicated well.
Timely and professional experience.
My refinance team were awesome very informative and keep me up-to-date throughout the whole process Rich gave me peace of mind and my closing was earlier than my forecasted date that was awesome. Thank you very much to my PennyMac team
n/a
Great communication and smooth process!
Frequently asked questions about Liem Nguyen
How is Liem Nguyen rated?
Liem Nguyen has a 4.7 star rating with 579 reviews.
When is Liem Nguyen open?
Liem Nguyen is closed now. It will open at 9:00 a.m.